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I just moved and had to get Comcast Xfinity service. They gave me a Arris Interactive, L.L.C. tg862g. Everything works fine, except I need VPN access for work. When I connect to my work's VPN all the sites no longer load stating unable to access network in Chrome.
At my previous residence I had Time Warner and had no issue with VPN, but now when I switched to Comcast I'm no longer able to connect to my work's VPN. Is there a setting in the gateway to fix this and allow VPN access. I'm looking at 10.0.0.1, but am not seeing anything dealing with VPN access.
wwwuser
Posted 2013-07-24T16:27:37.293
Reputation: 141
1You would need to contact Comcast for help. There are any number of things that Comcast can do to block VPN traffic. – Ramhound – 2013-07-24T16:35:20.820
Contacting Comcast is a good idea. However, many years back when I had issues with Comcast and my VPN I contacted them. They basically said that they dont provide support for VPN issues on residential service. – Keltari – 2013-07-24T16:41:37.180
I would contact your IT department first, there may be something else going on and they're the best people to assist you in troubleshooting. – Taegost – 2013-07-24T17:13:27.820