Why my ASUS Z8NA-D6 only start with one DDR3 Module?

1

I got 3 new RAM Modules (CSX 4GB DDR3 1333MHz) if I insert one Module into my ASUS Z8NA-D6 Board the Computer starts. But if I insert a second or third one the Computer wont start. Next I run a memtest for each module but all works fine for one Module.

The Board has a triple Chanel Controller and DDR3 RAM is dual Chanel but it doesent matter I think?

What I do wrong?

kockiren

Posted 2013-06-13T07:18:42.677

Reputation: 432

The Modules only work on Chanel A or C not in B, so if I plug Modules into A and C it will work. But not in Slot B – kockiren – 2013-06-13T07:40:50.880

Answers

2

There are two causes for this problem. One is if the slot is damaged somehow or there is debris or dust in the slot. But the most likely cause is improper CPU insertion.

Check the slot first because that's the easiest thing to do. If you see any debris or damaged pins, that's your problem.

If the slot is perfect, you need to remove the CPU. Inspect the contacts and, if any are bent or damaged, very carefully straighten them with a toothpick. Reseat the CPU making sure to lower it straight down. Replace the thermal compound and then mate the heat sink to the heat spreader.

David Schwartz

Posted 2013-06-13T07:18:42.677

Reputation: 58 310

No the Slots works fine and the CPU is also clean. The hint with the double sided RAM seems to be the right one. – kockiren – 2013-06-13T08:32:25.530

@kockiren: That doesn't make any sense. Why would the RAM being double-sided cause it not to work in one particular channel? Each slot has its own channel on the CPU and one channel is not working. The problem is most likely a pin in the CPU socket not making proper contact -- a pin for that particular memory controller channel. – David Schwartz – 2013-06-13T09:18:56.907

I clean the CPU and socket, the RAM Socket too, but this will not work. I will try it with single sided RAM – kockiren – 2013-06-13T13:36:09.683

Did you carefully inspect the pins on the socket? – David Schwartz – 2013-06-13T17:14:21.953

Yes I inspect the pins and clean they with a fiber tool but it dosent work – kockiren – 2013-06-14T08:15:27.827

1

According to the spec there are 6 slots, meaning 3 channels per cpu:

Total Slots : 6 (3-channel per CPU, 3 DIMM per CPU)

While usually you can encounter "mechanically double sided" (x16 organization) modules to occupy two slots, that should not happen accross different channels if they are all the same.

Some memory controllers are very picky: use same memory modules for all slots. E.g. they don't like using a mixed configuration of single-sided and double sided DIMMs (as their memory chips have a different internal layout). Others are less picky but require a certain configuration.

mbx

Posted 2013-06-13T07:18:42.677

Reputation: 724

1CPU 1 use MEMSLOT A,B,C and CPU 2 use MEMSLOT D,E,F but the hint with the double sided Modules seems to make sense – kockiren – 2013-06-13T08:31:24.070

The 6 slots don't share 3 channels. Each CPU has three channels and three slots, so each slot is on its own channel. – David Schwartz – 2013-06-13T09:18:04.497

@DavidSchwartz you're right, "sharing" is not the correct word for that. – mbx – 2013-06-13T09:51:13.290

All modules has the same type I bought the modules as Kit of 4 – kockiren – 2013-06-13T11:10:29.857

0

Check your Motherboard BIOS version and then install latest version of BIOS from this Link.Your problem will be solved.

Mohammadhassan Esfahanian

Posted 2013-06-13T07:18:42.677

Reputation: 1 044

Nice Idea but it is the latest BIOS – kockiren – 2013-06-13T11:07:55.907

@kockiren; I think the brand of module (CSX) isn't available for your motherboard. check the link: http://www.asus.com/support/Knowledge/5/21/Z8NAD6/374EB4F9-4D33-9086-32F9-DFDE9AEE9F4A/ and download the PDF from this link about all of modules witch RAM support: http://www.asus.com/Commercial_Servers_Workstations/Z8NAD6/#support_QVL

– Mohammadhassan Esfahanian – 2013-06-15T21:12:21.467

The modules workes fine but not in slot B or E, I think the issue related to the double sided Modules. – kockiren – 2013-06-17T05:39:41.780