"This device cannot start" error - Intel motherboard, 3-COM NIC

1

I have an old(ish) computer with an Intel D850EMV2 board. I've installed a 3COM 3C-905C-TX NIC on it. Windows boots fine, but the NIC exhibits a

This device cannot start (Code 10)

error. My BIOS is the latest version (P25), so the solution suggested here won't work.

Why does this happen? What can I do to resolve it, other than replace the NIC?

The NIC is known to be functioning properly (tested on another computer).

einpoklum

Posted 2013-05-15T19:04:55.733

Reputation: 5 032

Answers

2

We used to run into this around the time that board was introduced (I used to work for an Intel Premier Provider), so I think I know what's going on here...

That motherboard has partially-implemented SMBus routing, in that it's only applied to one (or maybe two) of the PCI slots.

My guess would be you have the NIC in the last (5th) PCI slot (PCI slot #4, the PCI are slots 0-4, with 0 being closest to he AGP slot). The last PCI slot has SMBus enabled, but the card uses the SMBus pins for something else, confusing the motherboard/BIOS.

Try putting it in another PCI slot (I recommend using the 3rd PCI slot).

Reference document from Intel: Intel® Desktop Board D850EMV2 Specification Update
Specifically see page 13, section 5 "Clarification of SMBus Routing".

Ƭᴇcʜιᴇ007

Posted 2013-05-15T19:04:55.733

Reputation: 103 763

Actually I had it in slot 2, but moving it to slot 1 did the trick for some reason. – einpoklum – 2013-05-15T21:50:02.797

0

The most common reason is drivers. Ensure you have the proper driver installed: http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/0a7e3177-4b7d-4da2-979c-f13e0eb33f7d/

Nathan C

Posted 2013-05-15T19:04:55.733

Reputation: 2 522

Drivers were up-to-date. – einpoklum – 2013-05-15T21:48:52.870