1
I am trying to install drivers on my computer for a USB device. It shows up in the device manager as Unknown Device
underneath Universal Serial Bus controllers
. When I try to update the driver with my manufacturer INF, it says
The specified location does not contain information about your hardware
I found a tutorial online for manually installing plug-and-play drivers and found the following information:
- The
Device Instance Id
isUSB\VID_0000&PID_0000\6&38DAB3F9&0&4
. In the INF file, it showsUSB\VID_04DA&PID_1682
- The
Class GUID
is{36FC9E60-C465-11CF-8056-444553540000}
in the INF file, in the registry it's the same but with a\0018
at the end - The
Service
value is not present - Computer is running XP SP 3
What can I do to install this driver?
What USB device? – Dave – 2013-01-02T20:18:19.127
1
Vendor ID = 0000 is not an approved value as you can see in this list. The driver seems ok. Your device is the problem. Whats the exact name of that USB device?
– nixda – 2013-01-02T20:22:07.043