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I am trying to download the new Microsoft Security Essentials but when I click on the Download button instead of getting the Download box popup nothing comes up. The progess bar at the bottom shows it doing something then when it reaches 100% nada. I can down load from HP (Drivers) and sites like Majorgeeks with no problem. I also have this problem on the Adobe download page when trying to get the shockwave and flash player.
I am fixing my Granddaughters laptop that she got from someone else. There were over 26 Trojans listed on it when I installed AVG and they would not go away. I used CCleaner and HiJack This and deleted everything I could and wiped the freespace. Then ran AVG again and this time after finding a few Trojans and deleting them the system was reported as clean.
IE8 then would not connect to the net so I used my computer to DL a copy and put it on the laptop, after that I was able to use the laptop to connect to the net and download a driver to get the sound working again.
Laptop HP dv4000 XP Pro
1Better format the PC & install the OS again. The trojan infection must have battered the OS badly. Anything you try will just be patchy. – Ganesh R. – 2009-10-07T08:22:29.197
Thanks everyone, I had to order new disks from HP to reinstall the OS. Should be here next week. – None – 2009-10-10T18:46:13.673