Connected to internet but can't browse after trying to remove Covenant Eyes

2

2

I recently got a MacBook Pro. It connects to ethernet\wifi and has internet but when I open Safari or Firefox, nothing happens. I get a timeout for all websites.

I had Covenant Eyes on my Mac before and tried to remove it.

My friends who work with computers have tried everything (ping, nslookup etc).

  • Network diagnostics show no problems
  • I can see I'm connected through ifconfig because I get an IP.
  • I also get a response pinging www.google.gr.
  • There are no proxies set in my Network preferences.

Any ideas?

Joanna

Posted 2012-09-25T20:14:53.923

Reputation: 21

yes it worked until i made a new account. nothing else connected than the mac . When i made a new account it worked , i left it to sleep for an hour and after i got it back on it didn't work – Joanna – 2012-09-25T20:55:33.403

Have you looked at this page: http://www.covenanteyes.com/support-articles/how-do-i-uninstall-covenant-eyes/ ?

– user142485 – 2012-09-25T21:29:25.400

the thing is that I don't have the codes I need to uninstall covenant eyes because someone gave me the mac without me knowing that it contains passwords and now that person is in Australia and I'm in Greece.... :\ – Joanna – 2012-09-25T21:35:27.140

I do not know how that software works but if this (http://www6.nohold.net/Cisco2/ukp.aspx?pid=80&vw=1&articleid=15798) doesn't work, you may need to call their support.

– user142485 – 2012-09-25T21:38:59.397

it doesn't work, I'll probably call support. however, do you know how to get mac os 10.6.4 for reinstall cause I don't have original dvd? – Joanna – 2012-09-25T21:45:16.083

Have you tried requesting an uninstall code from Covenant Eyes? – None – 2012-10-02T16:03:36.333

Answers

2

Be sure that you've removed it completely. The current version of Covenant Eyes for Mac (2.8.3) leaves the following files:

  • /usr/libexec/CvntDaemon
  • /Library/LaunchAgents/com.Cvnt.start.plist
  • /Library/LaunchDaemons/com.Cvnt.daemon.plist
  • /private/var/db/receipts/com.Cvnt.CovenantEyes.bom
  • /private/var/db/receipts/com.Cvnt.CovenantEyes.plist
  • /Library/Extensions/Cvnt.kext
  • /Library/Extensions/CvntDriver.kext
  • /System/Library/Extensions/Cvnt.kext
  • /System/Library/Extensions/CvntDriver.kext
  • /Applications/Covenant Eyes.app
  • /Applications/Utilities/Uninstall Covenant Eyes.app
  • /private/var/.ce/*

Make sure you've removed ALL of them. The lists I've found for removal did not include the files at /Library/Extensions/Cvnt* which means that while it would ping, trace and respond to web services, it would still fail to connect to websites.

You'll need to unlock the kext files with the following before you can delete them:

sudo -s
chflags nouchg /Library/Extensions/Cvnt.kext
chflags nouchg /Library/Extensions/CvntDriver.kext
chflags nouchg /System/Library/Extensions/Cvnt.kext
chflags nouchg /System/Library/Extensions/CvntDriver.kext

After removing those files you may also have browser extensions installed that need to be removed through the browser itself.

shawn

Posted 2012-09-25T20:14:53.923

Reputation: 612

Asked: 2012-09-25T20:14:53.923

Viewed: 3 989 times

Active: 2015-07-24T02:05:12.973