1
I have a strange problem.
I got Virgin 30MB broadband installed yesterday (its been over 24 hours since it was activated)
FYI I am in the United Kingdom.
My home network goes like this:
Item (Speedtest.net result)
Router
- TP-Link Switch
-- Computer (0.01mb dl, 3.00mb ul)
-- IP Phone (Connects)
-- Server (Does not connect)
-- Netbook (30mb dl, 3mb ul)
-- Laptop (30mb dl, 3mb ul)
Wireless
- iPhone (20mb dl)
- iPad (20mb dl)
Can anyone help be get an actual speed on my computer and get my server to connect? I tried to download a 2.5mb file off the virgin website and it said it would take 6 hours. I can browse the internet very slowly on my computer, but my server cannot connect at all!
The server is ubuntu-server.
Any help would be greatly appreciated. Calling customer services is a last resort since they will say have you tried turning it off and on again?
I used to have BT broadband (2 days ago) with the exact setup and all was fine.
I have restarted everything, reset the router and switch.
>
I said that I tried to download a 2.5mb file and it said it would take 6 hours, so it is actually slow :(
And I love the IT crowd :) – None – 2012-03-01T13:18:40.807
I think you will have to phone customer services for this one. It may well be that your cable modem and/or line's power settings are a bit off and they will need to adjust them for you. – Rob Moir – 2012-03-01T16:25:18.650
I rang customer services and they said it was a problem with my pc :( – None – 2012-03-01T16:27:11.317
I have put the router into 'modem' mode and now it works! Although I don't have wireless... I'm trying to set up an old router for that. – None – 2012-03-01T16:28:11.720
Ok ONLY my pc has internet, even going through the switch... – None – 2012-03-01T16:33:55.270