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I've got a Dell Optiplex GX240 running Windows XP, and am having network issues with it. I downloaded and installed updated drivers from DELL, but the issue is not resolved. Windows Device Manager insists that the device is fine and everything is in working order, but will not connect and gives the "Network cable is unplugged" message. Dell's diagnostic tool also claims that everything is in working order (except for no cable being connected). The cable is connected fine (the lights on the card are on), and I've tried a couple different cables (known to be good) and different ports on the router (also known to be good). None of these work. Should I replace the NIC, or could the problem be elsewhere?
1Have you ensured the pins in the RJ-45 NIC jack are OK and not bent, obstructed or missing? – Ƭᴇcʜιᴇ007 – 2011-08-22T21:40:06.947
That's where I thought the problem may be. At my first visual inspection, they seemed fine, but I will have to recheck. – yoozer8 – 2011-08-23T12:41:57.197