2
Every time I try and print a document the software I use crashes for some reason. I'm running Windows XP 64-bit Professional. I have a HP network printer and other computers can print fine, it's just mine that won't.
tom
Posted 2011-08-08T10:34:16.907
Reputation: 25
1
Can you print from any other program? If the answer is yes, you have isolated the error to this program - see if any upgrades are available.
If you can't print from any application, or if you have tried upgrading the program to the latest version already, I would recommend you look for a print driver upgrade just in case it is a compatibility issue.
William Hilsum
Posted 2011-08-08T10:34:16.907
Reputation: 111 572
No, every single program crashes when I try to print from it. Okay thank you, I will give it a try. – tom – 2011-08-08T11:15:46.077
0
If your HP driver is PCL6, Try removing the printer and reinstalling using a PCL5e driver.
Alan B
Posted 2011-08-08T10:34:16.907
Reputation: 1 260
Which printer is it? How exactly do you connect to the printer? Over a print server or directly? Have you tried removing the printer and reinstalling drivers? Please [edit] and give us some more information. – slhck – 2011-08-08T10:37:42.280
Also what software are you printing from? Is it just one piece of software that this problem occurs from or from all programs? – Windos – 2011-08-08T10:47:40.640
this happens from every single piece of software. The printer is connected to the network switch. – tom – 2011-08-08T11:15:18.790