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The network is laid out with an XP Pro computer as the server hosting files, then 3 XP computers connecting to it for filesharing, all on it's own router. One computer can open .xls files no problem, and she runs Office XP. The other two computers run Office 2003, and cannot open any shared files by double-clicking them, or by selecting File->Open in Excel. If the file gets copied to the local computer, it opens instantly. I have tried disabling the AV on all computers, disabling the Windows firewall, and doublechecking permissions on the server. I have also tried disabling DDE, but that doesn't help at all, just like Tools->Options->unticking Ignore other applications. Any ideas? This apparently started a couple days ago
That looks a lot like what is happening... I'm going to see if that fixes it for my customer, thank you very much – Canadian Luke – 2011-06-30T19:44:59.590
Unfortunately, it didn't work on the first computer, but it worked on the second. What other information can I get for more help on this issue? – Canadian Luke – 2011-07-07T23:24:23.780
what have you tried on the other computer you are mentioning? Did you try an uninstall of that update? Did you look into the registry change mentioned in the MS article? Even if it is installed you can disable the file validation. – datatoo – 2011-07-07T23:29:45.203
The last section of my question. It was the original computer to have the issue. I asked them to uninstall and reboot, but it's still causing grief unless they open the file from their own hard drive isntead of the network – Canadian Luke – 2011-07-08T16:13:21.830
does it eventually open? have you tried watching the processes that are running in taskmgr to see what seems to be running and consuming resources when you open the file? It may be another cause, but uninstalling the file validation update worked for me on numerous machines, and will continue to try re-installing unless you set it to be ignored – datatoo – 2011-07-08T16:30:33.363
It doesn't open at all. I sat there waiting for 20 minutes to try, but nothing. TaskMgr just shows the regular processes, and EXCEL.exe doesn't take more than 10MB of RAM at a time while trying to load – Canadian Luke – 2011-07-12T17:33:30.480