Internet works with router, but not when using another router in between

2

I have:

Internet Router: SpeedTouch 585

2nd Router: DLink DI-604

When connecting my computers directly to the SpeedTouch internet works. But when connecting the DLink to the SpeedTouch, and computers to the DLink, I get no connection. What I need to do to make this work?

I'm running XP on one laptop and Win7 on another, same issue on both.

user76193

Posted 2011-05-13T08:09:50.620

Reputation: 33

Can you reach the other computers while connected through the hub? – slhck – 2011-05-13T08:33:47.923

Yes, I have a home network I use for sharing files. With XP / XP this worked both ways. Now I installed Win7 on one, so have Win7 / XP, and I can see the XP pc from Win7, not other way, but I think that's a different issue. – user76193 – 2011-05-13T08:44:59.470

Hm, it should work without configuration actually. Can you ping the router? Are you using DHCP or static IP addresses? – slhck – 2011-05-13T08:51:19.570

Yes I can ping the router, and log on to the SpeedTouch setup. Not sure if I'm using DHCP or static, where can I find out? – user76193 – 2011-05-13T08:56:02.280

That's really weird because your connection settings should be okay if you can ping the router. See if its IP address is entered as the Gateway when you change the TCP/IP settings.

– slhck – 2011-05-13T09:01:51.710

That part number you give for the "Hub" actually shows up as a router on the D-Link support site. That will make a big difference as to how it is configured and used. Please edit your question to reflect this. – Tog – 2011-05-13T09:08:35.477

@Tog: Oh, sorry. It may be a router, honestly I don't really know the difference. – user76193 – 2011-05-13T09:13:48.577

@slhck: If I go to IPv4 properties it's all set to automatic. Clicking advanced, shows DHCP Enabled, and under Default Gateways, nothing is entered. – user76193 – 2011-05-13T09:16:10.193

1A hub is a dumb network device that lets everything go everywhere, a router/switch requires setting up and some can't be used as a network extender. I hope your lucky with this one. – Tog – 2011-05-13T09:21:25.443

Answers

1

Judging from the fact that

  • You can reach all other computers
  • You can reach the other router and its setup page
  • Your connection settings seem fine

My suggestions:

  1. Make sure that you connect the routers using one of the DLink's 4 LAN ports and not the single WAN port that should be used for connecting to the modem.
  2. Also, you should enter the IP address of your first router as the gateway, otherwise the computers won't know where to "look for their internet connection".
  3. You should disable DHCP on one of the devices. Most probably it's running it on both, which can cause serious confusion. I'd disable all kinds of network services on the DLink, as it then merely acts as a switch.

enter image description here

slhck

Posted 2011-05-13T08:09:50.620

Reputation: 182 472

Which router you mean? I connect SpeedTouch LAN1 port, to DLink WAN port. Then computers to DLINK LAN1 and LAN2. Is this wrong? – user76193 – 2011-05-13T09:23:29.890

Yes, don't connect it to the DLink's WAN port, but to one of its LAN ports. – slhck – 2011-05-13T09:26:00.433

It works! :) Using the LAN port, specified gateway address on both computers, and reseted the DLink. The DHCP I can't seem to be able to change. All buttons are disabled. Or maybe that is set up in the router? – user76193 – 2011-05-13T09:53:30.023

If the buttons are disabled it might be disabled anyway, so that's fine :) If it's running, leave it at that. If my solution worked for you, consider accepting the answer so the question is closed. Glad I could help. – slhck – 2011-05-13T09:54:41.927

Yea, idk, it looks like this http://img156.imageshack.us/img156/5420/ss20110513125841.png Ok, thanks for the help! :)

– user76193 – 2011-05-13T10:00:21.873

Asked: 2011-05-13T08:09:50.620

Viewed: 384 times

Active: 2011-05-13T09:30:32.783