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I have a cable modem through RCN that is connected to an Apple Airport Extreme (brand new). When I connect the computer to the cable modem physically, everything works fine. When I set up a wifi network and connect through that, everything works fine, EXCEPT for a domain that is my personal page that is hosted on GoDaddy.com. (http://elizabethmoran.com)
I don't know how to debug this problem. If I connect to a VPN (through the wifi), then the site works fine again. But without the VPN through the wireless router I just get a timeout.
Pinging google works fine:
laserson@rigatoni:~$ ping google.com
PING google.com (74.125.226.148): 56 data bytes
64 bytes from 74.125.226.148: icmp_seq=0 ttl=55 time=15.119 ms
64 bytes from 74.125.226.148: icmp_seq=1 ttl=55 time=19.110 ms
64 bytes from 74.125.226.148: icmp_seq=2 ttl=55 time=27.054 ms
64 bytes from 74.125.226.148: icmp_seq=3 ttl=55 time=21.344 ms
^C
--- google.com ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 15.119/20.657/27.054/4.314 ms
Pinging elizabethmoran.com does not:
laserson@rigatoni:~$ ping elizabethmoran.com
PING elizabethmoran.com (97.74.144.83): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
^C
--- elizabethmoran.com ping statistics ---
5 packets transmitted, 0 packets received, 100.0% packet loss
Traceroute on google terminates rapidly:
laserson@rigatoni:~$ traceroute google.com
traceroute: Warning: google.com has multiple addresses; using 74.125.226.148
traceroute to google.com (74.125.226.148), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 4.386 ms 0.870 ms 0.657 ms
2 bdl1.sbo-ubr1.sbo.ma.cable.rcn.net (10.16.64.1) 15.465 ms 16.008 ms 9.406 ms
3 vl200.aggr1.sbo.ma.rcn.net (209.6.160.100) 9.962 ms 7.675 ms 7.942 ms
4 tge1-1.core1.sbo.ma.rcn.net (207.172.15.140) 9.947 ms 7.749 ms 7.887 ms
5 tge1-4.core1.nyw.ny.rcn.net (207.172.19.219) 119.990 ms 174.745 ms 207.707 ms
6 port-chan2.border1.nyw.ny.rcn.net (207.172.15.92) 13.825 ms 13.335 ms 22.148 ms
7 207.172.9.126 (207.172.9.126) 51.993 ms 16.618 ms 15.159 ms
8 72.14.238.232 (72.14.238.232) 17.992 ms 18.013 ms 22.085 ms
9 216.239.48.44 (216.239.48.44) 16.073 ms 18.006 ms 15.869 ms
10 74.125.226.148 (74.125.226.148) 16.380 ms 18.032 ms 22.648 ms
Traceroute on elizabethmoran.com never finishes:
laserson@rigatoni:~$ traceroute elizabethmoran.com
traceroute to elizabethmoran.com (97.74.144.83), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 2.790 ms 0.703 ms 0.739 ms
2 bdl1.sbo-ubr1.sbo.ma.cable.rcn.net (10.16.64.1) 10.633 ms 13.620 ms 10.712 ms
3 vl200.aggr1.sbo.ma.rcn.net (209.6.160.100) 16.901 ms 11.918 ms 146.751 ms
4 tge2-1.core4.sbo.ma.rcn.net (207.172.15.156) 21.576 ms 15.395 ms 14.443 ms
5 tge2-4.core4.chsl.il.rcn.net (207.172.19.233) 185.286 ms 197.835 ms 204.685 ms
6 tge3-3.border2.eqnx.il.rcn.net (207.172.19.15) 39.404 ms 38.517 ms 41.792 ms
7 mpr1.ord7.us (206.223.119.86) 37.832 ms 38.180 ms 41.153 ms
8 xe-2-2-0.cr1.ord2.us.above.net (64.125.26.249) 172.944 ms 40.119 ms 43.902 ms
9 xe-0-2-0.cr1.dfw2.us.above.net (64.125.30.61) 69.867 ms 69.534 ms 89.503 ms
10 xe-2-1-0.cr1.iah1.us.above.net (64.125.30.57) 70.964 ms 72.459 ms 73.129 ms
11 xe-1-1-0.mpr3.phx2.us.above.net (64.125.30.149) 93.314 ms 94.734 ms 94.816 ms
12 64.124.196.38.allocated.above.net (64.124.196.38) 207.411 ms 97.502 ms 106.455 ms
13 ip-208-109-112-153.ip.secureserver.net (208.109.112.153) 111.260 ms 97.948 ms 93.925 ms
14 ip-208-109-112-142.ip.secureserver.net (208.109.112.142) 95.488 ms 94.975 ms 98.032 ms
15 ip-216-69-188-77.ip.secureserver.net (216.69.188.77) 214.700 ms 95.902 ms 96.070 ms
16 ip-208-109-112-2.ip.secureserver.net (208.109.112.2) 98.641 ms 99.744 ms 101.845 ms
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 *traceroute: sendto: No route to host
traceroute: wrote elizabethmoran.com 52 chars, ret=-1
*traceroute: sendto: No route to host
traceroute: wrote elizabethmoran.com 52 chars, ret=-1
*
31 * * *
32 *traceroute: sendto: No route to host
traceroute: wrote elizabethmoran.com 52 chars, ret=-1
* *
33 * * *
34 * * *
35 * * *
36 * * *
37 * * *
38 * * *
39 * * *
40 * * *
41 * * *
42 * * *
43 * * *
44 * * *
45 * * *
46 * * *
47 *^C
Any help is much appreciated...thanks!
Uri
Uri Laserson
Posted 2011-03-29T04:34:13.210
Reputation: 121
1Run the AirPort Utility and check the firmware version you have on your new base station. If it's not 7.5.2, update to 7.5.2 and re-test. Apple shipped 7.5.2 in December, but it's possible your new base station was sitting on a shelf somewhere and still has an outdated firmware version on it. Also, can you update your Question with the results of the elizabethmoran.com pings and traceroutes when you're connected directly to your cable modem? – Spiff – 2011-03-29T04:54:09.177
This looks like a DNS issue. Like Spiff suggested, directly connect to the modem and try again. If that is successful then you'll need to tweak your router's DNS settings or manually assign DNS to each device. – MaQleod – 2011-05-31T07:09:47.620