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I have Remote Assistance working but not Remote Desktop.
XP Firewall has exceptions for both Remote Assistance and Remote Desktop. Remote Desktop is allowed in System Properties - Remote.
What could be the problem?
CJ7
Posted 2010-06-07T13:13:55.063
Reputation: 1 060
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Check
to further clarify your question,
bubu
Posted 2010-06-07T13:13:55.063
Reputation: 9 283
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Things to try:
harrymc
Posted 2010-06-07T13:13:55.063
Reputation: 306 093
What do you mean by "same level"? I can get Remote Assistance working so the firewalls are not blocking that port. – CJ7 – 2010-06-07T14:09:25.373
@Craig Johnston: I mean that the RDP software is same version, although that's a somewhat long shot. As a remark: it wouldn't hurt to reinstall the RDP client, even if same version. I also erased the unsuitable port suggestion. – harrymc – 2010-06-07T14:35:29.137
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Make sure that Remote Desktop is enabled (it's a separate checkbox from Remote Assistance) and make sure that your version of windows includes Remote desktop - Home version does not, but Professional does.
Darth Android
Posted 2010-06-07T13:13:55.063
Reputation: 35 133
As stated in the question, both machines are XP Pro. – CJ7 – 2010-06-08T05:04:44.890
I don't even get a login screen. Just a message saying that the connections was disconnected. – CJ7 – 2010-06-08T08:27:36.913
Understood. Then check: (1) Can you ping the machine? (2) Can you connect to the port? (i.e. is the port in the remote computer open to you? use utilities such as nmap (google nmap).)
Here, (1) If you can connect to the port, but unable to connect --> protocol problem. - then check RDP version, client setting, server setting e.g. is there forced encryption? (2) If you can't even connect, check firewall(s) in between. some ISP blocks RDP. – bubu – 2010-06-08T15:37:48.247
remote assistance works between the 2 machines – CJ7 – 2010-06-09T06:06:26.163