2
Model: New Dell XPS 15 7590
OS Version: Ubuntu 19.04
Kernel Version: 5.0.25/5.1.21 (I've tried all below on both versions, neither resolves the issue)
The Problem:
Ubuntu does not detect a Wi-Fi card attached to the computer, seemingly because of driver issues. lspci
says that the Network Controller is an Intel Corporation Device 2723 (rev 1a)
, and lshw -c network
confirms that it is an Intel Corporation device that is marked UNCLAIMED
, implying a driver issue of some kind. rfkill
shows a working Bluetooth device, but doesn't list anything for Wi-Fi.
Interestingly, the Dell website says the card is a Killer Wi-Fi 6 AX1650 (2x2), and it functions well on the Windows install in this machine (after installing appropriate Killer drivers).
Attempted Fixes:
I've scoured the internet for hours. What I've tried:
- Upgrading to Kernel version 5.1 (Problem Persisted)
- Upgrading to 5.2 (Persisted, later uninstalled 5.2)
- Forcing reinstall of
linux-modules-extra-$(uname -r)
, which errored out on all kernel versions. On 5.0, it fails to installbroadcom-sta-dkms
, as the module, for some reason, tries to initialize installation for kernel version 5.2.8, despite uninstallation of 5.2. On 5.1 and 5.2,apt
can't find the package. - Purging
bcmw-kernel-source
and installingubuntu-restricted-extras
. Fails for the samebroadcom-sta-dkms
issues as above. - Everything else I've come across so far. Nothing has worked, and I am officially lost.
Any ideas? Is this Wi-Fi card just incompatible with current Linux?
1I'd test temporarily with Ubuntu 18.04 LTS (yes, going backwards) on a USB drive (no need to install) to see if the issue is the newer OS. The LTS versions are pretty good about including drivers. Another option is a WiFi dongle, but that should not be needed! – DrMoishe Pippik – 2019-08-14T17:54:07.130
1What is the vendor:product ID from
lspci -nn
(orlspci -tvnn
)? – user1686 – 2019-08-14T17:59:00.663@DrMoishe I initially did install 18.04, I forgot that in my original post, and it didn't work. I went up to 19.04 in hopes that the newer version would have the drivers for a new computer, but no dice. – M. Apinis – 2019-08-14T20:16:29.247
@grawity
lspci -nn | grep Network
returns3b:00.0 Network controller [0280]: Intel Corporation Device [8086:2723] (rev 1a)
– M. Apinis – 2019-08-14T21:33:09.047Did you buy the developers edition where ubuntu is supported by Dell? – Thorbjørn Ravn Andersen – 2019-08-20T13:23:57.147
@ThorbjørnRavnAndersen No, just the normal. But the marked solution does work. – M. Apinis – 2019-08-28T02:00:00.457