Windows Blue Screen of Death

3

What's the best approach for Windows XP that produce Blue Screen of Death and it goes so quickly that I can't even see what's the reason for it. Is there a way to somehow to look in the logs (without booting into Windows XP) maybe through recovery console? or what else in general can be done at this point?

alexus

Posted 2009-07-28T15:29:34.653

Reputation: 2 484

1Boot into safe mode to make the startup and recovery changes in the answers below if your machine is blue screening before you can log in. – squillman – 2009-07-28T15:44:25.030

once again, i have no access to Windows XP so I can't go to Control Panel to uncheck that option – None – 2009-07-28T15:52:39.193

@alexus: You can't even boot in safe mode? – mmyers – 2009-07-28T16:19:16.470

Answers

3

In Control Panel, System click on Advanced tab. Under "Startup & Recovery" click Settings button.

Uncheck automatically restart

Dan

Posted 2009-07-28T15:29:34.653

Reputation: 513

1that's assuming that you got into Windows, and I can't, so this isn't going work for me – None – 2009-07-28T15:50:16.873

3

If you can't get into Windows anymore, press F8 during boot. You will be able to disable the automatic restart in the same menu where you can get into safe and recovery mode.

PublicB

Posted 2009-07-28T15:29:34.653

Reputation:

I can't get into safe mode either... same thing blue screen and it goes so fast I can't see whats the reason... – None – 2009-07-28T15:53:54.073

I'm not sure you're giving this answer a chance. I had the same problem and this worked for me. Turned out to be an "UNMOUNTABLE_BOOT_VOLUME" error – Jerph – 2009-11-11T06:33:11.030

3

The best option at this point is to do a reinstall. However you can also check any of the following for or try the following to see if the system still crashes.

  • Unplug all USB devices connected to the machine, including keyboard and mouse.
  • Review BIOS settings and check if any changes where made.
  • Try and do a check disk using an external tool, it could be a fault on the HDD.
  • Try and do a complete memory check.
  • Remove any new hardware that may have been installed.

Windows normally blue-screens at boot time due to a faulty driver or a hardware fault. I have had USB hard drives cause the fault, and also had the problem switching the hard drive mode in the BIOS from IDE to SATA.

You can try and get lucky with the pause key, but as far as I am aware there is no way to get to the event logs even through recovery console.

BinaryMisfit

Posted 2009-07-28T15:29:34.653

Reputation: 19 955

1+1. If you can't catch the actual stop error code, then you might as well start eliminating possible causes. – Isxek – 2009-07-28T16:30:07.027

+1. If you have multiple video cards, open the case and remove all but one. If you have only one and its external, then remove it and re-insert it. – skamradt – 2009-07-28T17:10:58.660

2

change the "startup and recovery" option where it says "automatically restart" and uncheck that box.

This is found by right clicking My Computer, Properties.

TheCleaner

Posted 2009-07-28T15:29:34.653

Reputation: 2 302

once again, this is assuming you got into Windows and I can't get into Windows so this is no good for me, also superuser.com might be a better spot but I dont have access to there... – None – 2009-07-28T15:51:30.600

2

Might sound silly as a solution, but you obviously need to see what is on this blue screen, but you can't access settings (that happens).

So to me, the only solution is a camera. Film your screen, or take repeated photos on the key moment, and then you will manage to read it ;)

Gnoupi

Posted 2009-07-28T15:29:34.653

Reputation: 7 909

I did that when XP started doing this to me. It didn't help (superuser wasn't around at the time, and the MS Knowledge Base article wasn't useful). – Daniel H – 2009-07-30T00:37:22.720

2

There are some times when the pause key actually does what it says. This may be one of those cases, if you can hit it just as the screen is blue.

dlamblin

Posted 2009-07-28T15:29:34.653

Reputation: 9 293

Pause indeed works in this case, but he'll have to be fast ;) – Gnoupi – 2009-07-28T18:36:54.960

0

Use a camcorder to record the screen, then play back a frame at time. In my experience, the error message isn't going to be useful at all.

In my experience, removing the video driver (in safe mode) will remedy the problem. Once running again, reinstall the driver. This works a surprising percentage of the time.

gbarry

Posted 2009-07-28T15:29:34.653

Reputation: 694

0

I had a similar problem once - I just recorded video on my iphone - and went frame by frame. The error - sent me in the right derection. I pulled the drive out - connected to another computer and deleted the offending driver. Put is back in and done.

konung

Posted 2009-07-28T15:29:34.653

Reputation: 163