Trying to start Biitlocker I get "This device can't use a Trusted Platform Module."

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I am trying to upgrad a 500GB SATA disk that was bitlocker encrypted to a 2TB disk. Here's what I have done so far. 1. Turn off bitlocker on the source disk. This was necessary to be able to expand the partition on the target disk. A bitlocked partition apparently can't be expanded. 2. Used EaseUS Partition Master to migrate the OS to the new disk. I tried using Clonezilla but could not get the resulting disk to boot. (bcdboot did not help) Many hours later I have the new disk installed, booting up, and mounting as C: But when I try to restart Bitlocker I get the following message,

This device can't use a Trusted Platform Module. Your administrator must set the "Allow Bitlocker without a compatible TPM" option in the "Require additional authentication at startup" policy for OS volumes.

The system does have a TPM v 1.2 and it is initialized. The TPM management plugin reports that "The TPM is ready for use."

Am I going to have to re-initialize my TPM?

hkc

Posted 2019-05-31T08:44:52.120

Reputation: 1

Was it initialized by Windows itself? – user1686 – 2019-05-31T09:08:41.117

It was a while ago so I don't remember the exact process but I think so. I was using bitlocker on the earlier disk and I think I initialized the TPM when I turned on bitlocker at that time. – hkc – 2019-05-31T09:29:16.040

So have you set the policy mentioned in the error? Unless you allow password authentication your current configuration will not allow you to enable BitLocker since you can't use a TPM. If you reinitialize your TPM you better have the recover code otherwise your data will be lost. – Ramhound – 2019-05-31T11:42:24.127

The policy indicated in the error message suggests that I don't have a TPM but I do have one, so I'm not inclined to bypass the TPM. What I want to know is why it used to work but now it doesn't? – hkc – 2019-05-31T13:46:17.847

What build of Windows 10 are you running? – music2myear – 2019-06-03T22:25:19.797

Windows 10 Pro, Version 1803, Build 17134.765 – hkc – 2019-06-04T23:14:58.323

No answers