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My Acer laptop crashed and won't go beyond the splash screen. The only way I see to this problem is with a clean reinstallation. When I try to delete the primary partition I get:
Error:0x8007045d
- Diagnose and Startup Repair option fail.
Command Prompt:
X:\Sources>diskpart
After selecting primary disk '0' and followed by clean option I get this error:
DiskPart has encountered an error: "The request could not be performed
because of an I/O device error.
See the System Event Log for more information."
So my disk is inaccessible, but it does exist. What's my next option?
2The drive is probably defective. – None – 2018-11-07T12:12:00.750
1I would concur with @GabrielaGarcia using just the information given, this certainly appears to be a bad hard drive. – acejavelin – 2018-11-07T12:49:44.383
That is what I thought. Thanks for the input @GabrielaGarcia . I'll take it from here! – Lester Karaive Rodriguez – 2018-11-09T05:26:35.443
1Thanks for corroborating, @acejavelin. I'll see if I can install a new HDD myself. Live and learn. – Lester Karaive Rodriguez – 2018-11-09T05:28:35.343