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I was reading the reviews for a NAS backup solution: Western Digital 4TB My Cloud Home Personal Cloud Storage - WDBVXC0040HWT-NESN. I am referring to the this review on the product that criticized the solution on the basis that it wouldn't work without being connected to the Internet. The idea was that it should be possible to disable connectivity to prevent the backup device from being hacked remotely (and, presumably, added to a botnet).
I'm not very familiar with network hardware so this didn't make much sense to me. For the backup to work from a laptop to the NAS device, some sort of connectivity would obviously be needed. The device is presumably plugged into the router using an Ethernet cable, and the data flow presumably goes either laptop->router->NAS or laptop->router->some_server->router->NAS. Is the idea that the former should be possible but that the device is in fact doing the latter?
I realize that it might be hard to judge this device from afar without using it yourself, but your best guess as to what's going wrong with this device would be helpful.
1From your link - "Question: Can this be connected to a local network without an internet gateway? Does this require an internet connection to function locally? Answer: You can use it locally once it's set up. To set it up initially you need the internet and to manage it you need the internet as well, for example to determine the drive space available and firmware updates. Once you set up the shares, they'll work locally by themselves." - What's the problem? – AFH – 2018-09-18T17:26:15.910
I guess the problem is that it's sort of a he said she said, since the other person is saying you cannot turn off Internet access and have it still work. I don't really understand enough about NAS to know which of these people to believe, so I had been hoping for background knowledge that would let me do that. Which makes my question pretty vague and broad, I admit. I do find the answers here so far to be helpful. – Stephen – 2018-09-18T17:41:03.347
Possibly one way to resolve the conflicting reports is that the shares might work locally, but there still might not be a switch you can use to remove the device from the Internet (so it might still be available to hackers even if you're not using the Internet features). Just guessing. – Stephen – 2018-09-18T18:02:40.280
You should be able to deny internet access to the NAS in your router settings. – AFH – 2018-09-18T18:18:36.547
I found the answer in their support manual. I can't quite tell but it seems like all files might be sent over the Internet which would make it useless in local mode: "My Cloud Home devices must be connected to the Internet. They should be connected to an available router through the included Ethernet connection. (This is not a Wi-Fi® device.) Gigabit capability for the router or switch is recommended to maximize performance. The router requires a Broadband (WAN) Internet connection with an Internet Service Provider (ISP) for initial setup, software downloads and for accessing the device" – Stephen – 2018-09-18T18:22:06.573
Are you aware that not all networks are connected to the Internet? For example, if there's a storm and your internet line breaks, the computers in your house can still talk to each other? – user253751 – 2018-09-18T23:22:03.187
@Stephen: Hmm, that sounds like it comes with some kind of Dropbox-like "sync" app for computers, which ... well, the requirement would make some sense with that. However, I would practically bet that it is not the only way of accessing the NAS. Take the previously mentioned SMB protocol, for example – nearly every NAS supports it, and it is 100% local. As is FTP, and NFS, and SFTP, and AFP. The quoted manual merely attempts to cover all bases, so to speak. – user1686 – 2018-09-19T04:39:48.687
Well, even Western Digital says this is not a NAS: "It is important to know the My Cloud Home is designed as a Personal Cloud device and not a NAS (Network Attached Storage) device."
– Dubu – 2018-09-19T12:50:13.5371
A security problem with the My Cloud devices was revealed today, e.g. in The Register: 'I am admin' bug turns WD's My Cloud boxes into Everyone's Cloud.
– Andrew Morton – 2018-09-19T13:46:56.893Thanks @AndrewMorton. Shudder, this is the second time they've had security flaws publicized just in 2018. Last time was for the precursor to My Cloud Home. – Stephen – 2018-09-19T16:22:56.510
Be careful of that SAN. I believe they require you to have an online account. They don't explain why it is needed, and there's no telling what they take from you with that account. I took the one I purchased back after I could not get through setup. I built my own using Linux, a spare machine, and an inexpensive SATA RAID card. – jww – 2018-10-11T07:11:39.463