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I have a generic docking station for laptops. It connects to the laptop with a USB 3.0 connection, and supplies several USB connections plus an Ethernet connection.
When I connected it to a two-years-old laptop -- HP+Ubuntu -- it worked great - I could use Ethernet, mouse, keyboard and printer simultaneously.
Now, I connected it to a new laptop -- Dell XPS 9570 + Windows 10 Pro; all connections I tested work fine (mouse, keyboard and printer) but the ethernet connection is not working - I cannot connect my laptop to ethernet.
Is there something I should do with my laptop so that I can connect it to ethernet via the docking station? Maybe install some driver or change some setting in Windows?
Your link for the item in your post doesn't take us to anything resembling what you are referring to, but I would troubleshoot this like any other piece of hardware not working. Check Device Manager and look for a device that is not working, and load appropriate drivers. This is most likely a driver issue. – acejavelin – 2018-09-04T15:12:22.817
I would disagree that it doesn't resemble what he's referring to - i think calling the USB things docks is fair, especially now that many 'docks' are single-cable these days (either through USB or a proprietary connector). IMHO, if it has video+USB+Ethernet, I'll call it a dock :D – BobtheMagicMoose – 2018-09-04T17:07:14.113
Yes, you need drivers for the Ethernet part in Windows. Linux already has support for a lot more network devices than Windows (except some WiFi cards whose manufacturers insist on having proprietary drivers). – None – 2018-09-05T11:25:55.797
@ErelSegal-Halevi please post your solution as an answer. Then in 2 days you can mark is as the solution. This helps improve super user, thanks. – Moab – 2018-09-05T21:03:10.113