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I have a Lenovo vibe k5 note(a7020a48) and a k5 plus(a6020a40). I want to transfer files from the phones to my old pc which runs XP. I downloaded MTP drivers for XP. My k5 note works fine and I can transfer data to and fro, but my k5 plus does not show up It shows up as unknown device and sometimes it shows USB device not working.
I downloaded the drivers from softpedia.
I would download and intsall this one from Microsoft....https://www.microsoft.com/en-in/download/details.aspx?id=19153
– Moab – 2018-06-14T16:07:51.743I have done that as well. With hindsight it's probably the phone. Tried with 3 other phones, they work fine. It's the k5 plus that's having issues. – user264498 – 2018-06-15T04:28:15.367
See if anything on this page helps....https://gsmusbdriver.com/lenovo-k5-note
– Moab – 2018-06-15T11:17:13.993