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Using Windows 10 (v1709) and Chrome (64.0.3282.167), when I watch a YouTube video, my Internet connection works for approximately the first minute, then drops out.
In more detail: I can watch a video for a short period of time (typically anywhere from 30 seconds to 2 minutes), then YouTube's "stats for nerds" shows the connection speed dropping from 30-40MB/s to around 100 kB/s, and DNS lookups start failing. Chrome gives me the dinosaur for any other website I try to connect to from that point on, even if it's not YouTube. Doing things online without visiting a YT video has no issues and the connection will stay up for as long as I want.
My connection is set up such that my PC is connected via Ethernet cable to a first-level access point on my desk, which is connected via Ethernet to a cable modem/router downstairs. Both cables test good for continuity. Rebooting either my first-level access point or my computer fixes the issue, but it's a pain.
Using Ubuntu instead on the same machine (dual-boot), I have no issues.
I've had a look around to see if there are any known fixes for this, but it seems most people having this issue had it in 2013 and the problem was AVG antivirus trying to be more-than-antivirus. I do not have AVG, nor is it 2013.
I am confuse. What can I do?
ArtOfCode
Posted 2018-02-20T19:50:40.937
Reputation: 3 211
So what security software do you use? Any commercial AV can break SSL, Google only uses SSL, if you suspect an SSL problem (which where your thought about AVG should be pointing towards) what AV solution your using is important. If you use a VPN do you encounter the same problem? – Ramhound – 2018-02-20T19:59:08.947
@Ramhound No VPN. Defender for AV. I don't think it's an SSL issue, though, no indications that it could be. – ArtOfCode – 2018-02-20T20:00:57.190
I ask if you use a VPN, do you have the same problem, I already know you are not using a VPN. – Ramhound – 2018-02-20T20:04:05.403
@Ramhound Hard to tell, but so far no issues on a VPN. – ArtOfCode – 2018-02-20T20:32:01.517
1What do you mean, "hard to tell", you indicate the problem surfaces within 2 minutes. If it does not happen within 2 minutes, then, the problem does not exhibit itself while connected to a VPN. What part of the world are you in? If you are part of the developing world, it's possible, your ISP is being ultra-aggressive in its bandwidth filtering. As to the reason it works on Linux, trivial, to identify what OS you are using based on headers. – Ramhound – 2018-02-20T20:34:50.477
@Ramhound I'm in the UK. And no, it's hard to tell because it's an intermittent problem - it happens most of the time, but it's working right now. I'll keep trying. I doubt my ISP is deliberately filtering only YouTube on only Windows, though - that just wouldn't make sense. – ArtOfCode – 2018-02-20T21:39:19.903
@Ramhound Got a repro. Problem still occurs on VPN. – ArtOfCode – 2018-02-20T21:57:46.903
If you lower the quality of the video does it work? YouTube only supports higher resolution rates on Windows – Ramhound – 2018-02-20T22:17:36.667
@Ramhound I am on Windows, so it should support high-res. Changing it doesn't help, anyway. – ArtOfCode – 2018-02-20T23:11:06.867
I have the same issue. Windows 10, using powerline adapters, internet connection intermittently fails while viewing Youtube videos - sometimes it resolves itself but quickest solution seems to be disabling the connection and re-enabling (have disabled the "Allow computer to turn off device to save power" option in device manager but it seems as though it's still doing this or something similar). – Chris Cooper – 2020-01-05T08:27:49.517