Missing icons for Trusted Microsoft Store Apps in Start Menu search and taskbar

12

4

Help!

The icons for my Trusted Microsoft Store apps are missing from my start menu when I search for them. They are also missing from my tasbar. I alo notice that icons are missing for files that are associated with these apps are missing.

Any idea on how to solve this?

When Using Search

Searching in the start menu won't show the icon for Trusted Microsoft Store apps. Other app icons are visible in the search.
Slack icon missing Setings icon missing Calculator icon missing, other icons showing


In start menu

The icons for the store apps are visible in the menu when not searching: Not missing when not searching


Not visible in taskbar either

Here you can see that both the Slack and Store app icons aren't visible on the taskbar:
Slack Icon missing on taskbar


No file icons for associated apps

My images are associated with Windows Photos (also a Microsoft Trusted Store App). The aren't showing their icons. PNG icons not visible


What I've done so far

I've been searching Google and the MS fora for hours now. What I've tried so far:

  • Running all Windows Updates
  • Upgrading to Windows 10 Fall Creators Update
  • Clearing the general icon cache by deleting C:\Users\[snip]\AppData\Local\IconCache.db
  • Clearing Explorer icon cache by deleting C:\Users\[snip]\AppData\Local\Microsoft\Windows\Explorer\IconCache*.db
  • Re-reregistring all Windows store apps with PowerShell by running: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  • Running Disk Clean Up and choosing Clean Up System Files
  • Running WSReset.exe

All to no avail. I hope you guys know a solution.

Kees C. Bakker

Posted 2017-10-22T09:49:22.547

Reputation: 235

I have the exact same thing, its happening on a domain account so the only answer here isn't viable for me. – Nate – 2018-05-17T15:25:44.297

@Nate Try this: https://superuser.com/questions/1283165/uwp-icons-are-missing

– None – 2018-05-21T05:06:51.023

I have the same problem. The easiest "fix" is to create a new account. – T Nierath – 2018-05-24T08:50:34.370

If you are facing the issue for Google Drive File Stream then, I've already posted a fix here: https://superuser.com/a/1441161/250676

– iSaumya – 2019-05-25T16:59:15.550

Answers

8

I don't know why this worked, I read it somewhere (I forget the exact source) but someone suggested removing the Google Drive File Stream application. I got fed up with this issue, and tried it on a whim not expecting much, and it actually fixed the situation and the icons came back during the installation.

Nate

Posted 2017-10-22T09:49:22.547

Reputation: 729

Yep... works! Amazing... – Kees C. Bakker – 2018-06-27T13:28:39.057

Its not ideal, but it seems to fix the issue. Go figure, whatever that app is doing is causing some problems. – Nate – 2018-06-28T15:41:28.677

1

This may be your source: https://answers.microsoft.com/en-us/windows/forum/all/blank-icon-on-taskbar-windows-10/02340804-650b-43b6-b5e6-b4f20c497dfa No solution still for us who don't have Google Drive File Stream.

– Nurp – 2019-02-15T13:27:31.617

2This worked for me too. My mind is blown. Well done Google for breaking something – Schneider – 2019-02-23T01:08:20.367

Worked for me too - but why? – Manuel Martinez – 2019-11-19T03:17:03.147

@ManuelMartinez I don't know why or how. If I did, I'd share here. If anyone has insight please share I'd love to learn more and I'd update the post to include it. – Nate – 2019-11-19T15:16:22.973

0

Below are some troubleshooting steps in ascending order of severity. Before starting, take careful backups including a system image. I suggest using for that AOMEI Backupper Standard Free. Create also the AOMEI boot CD or USB and test that it can boot and can see both your system disk and the disk where the image backup is stored.

To reinstall all Store apps for the current account :

  1. Open Windows PowerShell as Administrator
  2. Copy and paste the command below in PowerShell, and press Enter

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    
  3. Wait for this to finish and reboot.

If this does not work, Windows is in bad shape. Start by checking the integrity of system files :

  1. Open an elevated Command Prompt (cmd) or an elevated Windows PowerShell.

  2. In the elevated command prompt, execute the command below :

    sfc /scannow
    
  3. Reboot

If this does not help, follow the steps outlined in the article
How to Repair Windows 10 Image using DISM.

If the problem is still there, we start getting into the heavy stuff. Execute Repair Install Windows 10 with an In-place Upgrade.

harrymc

Posted 2017-10-22T09:49:22.547

Reputation: 306 093

0

Try this:

  • Open the Command Prompt or Run... window (whichever you like) and execute the following command:

    ie4uinit.exe -show
    

This solution is for Windows 10 only. It might or might not help; in case it did, credits goes to Ramesh Srinivasan. (I think he said he had a Super User account too.)

user477799

Posted 2017-10-22T09:49:22.547

Reputation:

1This does cause the taskbar to flash, but the icons remain missing for me. – Nate – 2018-05-18T15:42:43.200

Hmm... So, the cache itself is not the problem; probably the icon itself is corrupted. – None – 2018-05-19T06:10:36.457

Yeah. I have tried the other posts suggestion to reinstall apps, as well what OP has said he tried using WSReset, etc. I've noticed that by changing the task bar settings to NOT GROUP items, Icons for Centennial apps (non UWP) seem to show up; however, the UWP apps don't show up regardless and when the task bar is grouping the Centennial apps icons don't show up either. – Nate – 2018-05-21T02:32:45.607