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I have a D-Link router. I want to connect to the settings menu (using 192.168.1.1
) in order to do things like port forwarding. I am unable to connect to this address while using Ethernet (Chrome just tries to load the page forever and nothing happens), but when connecting through WiFi I can load the page. Why might this be happening? I'm using Windows 10.
Update: Tried again with Edge and IE. Same result, page just hangs and doesn't load; I don't even get the sign-in prompt.
Update 2: Used the commands ipconfig /release
, ipconfig /renew
and ipconfig /flushdns
. Page now doesn't load at all; Chrome just says
The 192.168.1.1 page isn't working.
192.168.1.1
didn't send any data.ERR_EMPTY_RESPONSE
Update 3: Doesn't even work with WiFi now. I changed nothing.
Update 4: After reading some stuff about Java and how Chrome no longer supports Java plugins (or something) I decided to try updating to the latest version of Java. Internet Explorer now says
This page can't be displayed
and Chrome says
The 192.168.1.1 page isn't working. 192.168.1.1 didn't send any data.
Update 5: Talked to a TalkTalk agent about the problem, no change unfortunately. My router is a D-Link DSL-3680
1Are you connected to a wire LAN port and not the WAN port? (WAN port is the one usually facing the external network and hence the management interface is usually blocked from that port) – Hennes – 2016-07-21T23:44:37.510
@Hennes Yes I think so. I have an Ethernet cable plugged into the slot labelled LAN and the appropriate light is on – imulsion – 2016-07-21T23:45:54.073
Is the current IP of the computer in the
192.168.1.x
range? – dxiv – 2016-07-22T00:57:55.337@dxiv Yes.
192.168.1.9
– imulsion – 2016-07-22T11:10:02.520if it's now not working over either, I would restart the D-Link. After that, go in and check that you have enabled the management interface for the LAN interface, some routers you can specify which interface(s) the admin interface is available on. – Adrien – 2016-07-25T14:01:47.160
@Adrien I've restarted it already multiple times with no effect. How do I check that the admin interface is enabled? – imulsion – 2016-07-25T14:12:45.893
https://support.microsoft.com/en-us/help/15089/windows-change-tcp-ip-settings Follow the instructions here to make sure your computer is obtaining both IP and DNS automatically. Make sure you select the Ethernet adapter you're having problems with from the Network and Sharing Centre. – Kinnectus – 2016-07-25T14:21:22.443
@BigChris Both ipv4 and ipv6 are set to automatic – imulsion – 2016-07-25T14:22:49.053
Even the DNS portion of the settings screen? Additionally, it may be worthwhile forcing the network adapter speed to 100MBps/Full duplex as it may be that you have a gigabit connection that;s not correctly auto-negotiated... – Kinnectus – 2016-07-25T14:29:22.037
@BigChris Yep. Both radiobuttons are set to automatic on both protocols – imulsion – 2016-07-25T14:30:30.200
@BigChris What do you mean by forcing the adapter speed to 100MBps? How do I do that? – imulsion – 2016-07-25T14:32:47.343
Open Network and Sharing Center -> Go to "Change adapter settings" -> Right click your Ethernet card -> "Properties" -> Go through the tabs and you'll find something to do with "Speed and Duplex". It will probably be set to "Auto negotiate" and may be causing the problem. We're trying to rule things out at the moment :) – Kinnectus – 2016-07-25T15:47:36.893
If you have network/Internet connection but only the router admin page does not work, the problem is most probably with the router. I suggest that you do not play too much with your network parameters, but rather do a hard-reset of the router (return to factory default). Knowing the router exact model will be useful. – harrymc – 2016-07-25T15:50:51.210
@harrymc I'm out right now and can't post the router model but I will update with that information as soon as I can – imulsion – 2016-07-25T15:52:10.387
Any news for the above ? – harrymc – 2016-07-28T12:41:39.000
@imulsion get into your router via WiFi, and check the DHCP option, if is it disabled, then enable it and restart your router and try to connect to it through different LAN port. – iSR5 – 2016-07-28T16:02:47.093
Did you try a different Ethernet port on the device just in case? Have you tried powering off all wired and wireless devices connected to it, and then restart the router, wait five minutes or so and then startup the ONE wired device and and see what results you get? Would you consider a router Factory Reset on the router? Please answer all these questions and give those a try just in case it's as simple as that and these are acceptable solution in your particular case. – Pimp Juice IT – 2016-07-30T22:41:37.163