Brother MFC Network Scanner Driver Installation

Question

I am not sure on which site to ask this question, so I would be glad if you were to point me in the right direction, in case this is the entirely wrong place.

I am trying to install a Brother MFC-L2700DW printer on my computer running Windows 7 64bit. It always fails with "IS052 - InstallNetworkDriver - 1", I have looked everywhere I could think of and have worked with the support to the point where they told me, that a reinstallation of the OS might work. I have:

-reinstalled the driver package multiple times, cleaned out the Registry with CCleaner every time and tried reinstalling single components. It always fails with the scanner network driver

-I have deleted the twain files, manually, and with a tool they provided (twain.log twain001.mtx twunk001.mtx twunk002.mtx )

-I have tried the USB installer, but it failed with another unspecified error

When connecting after having installed the entire Software Suite, a connection to the scanner fails with CC4-202-00000008 or WA003-0100.

Somewhere in one forum I found a user, who said her tech-savy son figured out that some file was missing. When I tried to install the driver manually via console, this what happened instead of IS052.

INFO: Preinstalling 'f:\brother\y14b_c1-hostm-d1\brimm13a.inf' ...

INFO: ENTER: DriverPackagePreinstallW

ERROR: One or more files referenced by 'f:\brother\y14b_c1-hostm-d1\brimm13a.inf' cannot be found in the package.

INFO: RETURN: DriverPackagePreinstallW (0xE0000303)

According to the support, the error is caused by the Windows 7 system environment because it is not possible to make a change to the registry. Microsoft only mentions, that they can not do anything about it.

I hope someone might be able to help me

OS: Win 7 Professional 64 bit, SP1

AMD Phenom II, X4

Printer: Brother MFC-L2700DW

connection via FritzBox 7490 and 100MBit ethernet cable (and USB, when the other installation option was tried)

I was using sandboxie, spybot S&D and a 60-sec scanner from BitDefender, but all of them were disabled or otherwise switched off.

Answer 1

I had the same problem. For me it was solved by cleaning the registry with CCleaner and then run the System File Checker tool (SFC.exe).

After that I installed the "Full Driver & Software Package".

Answer 2

This answer is for a similar but completely different problem. When installing the network twain scanner using the "Full Driver & Software Package". The installer kept throwing "object reference not set to an instance of an object" or "object instance not set to an instance of an object" can't remember which one.

Solution:

In my case, set the correct security permissions for folder "C:\ProgramData\Brother\BrLog" for the currently logged in user (I personally set it to everyone but this is bad practice). The real problem was, InstUI.exe was getting ACESS DENIED to "C:\ProgramData\Brother\BrLog\MsiLog". Which was causing the errors.