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I was trying to get a clean Windows installation on my hard drive, but am running into some issues. I get to the part where I need to select which hard drive I want to install Windows on. I have 2 harddrives, but both give this error:
We couldn't create a new partition or locate an existing one. For more information, see the Setup log files.
Extra info:
- Trying to install Windows 8.1
- The computer had Windows 8.1 installed before that too
- I'm installing through an USB drive with MBR partition scheme
- Screenshot of the error message
- My BIOS settings: 1, 2, 3
- I'm unable to copy or upload my Setup log files (since no OS) but I seem to be getting the exact same ones as here
Things I have tried:
- Cleaning the DISKPART
- Formatting the drives before attempting to install Windows
- Deleting and re-adding the drives
- Deleting and attempting to install on unallocated space
- Changing the boot order in the BIOS between Harddrive and USB
- Changing the SATA mode in the BIOS between AHCI and IDE
- Changing the EFI mode in the BIOS
- Disabling USB Legacy Boot mode and re-enabling it again
- Resetting the PC through the advanced Repair options, however this would corrupt the USB drive and result in this error
- Plugging out one of the hard drives so there was only one to install to
- Unplugging the USB, however it wouldn't let me continue the installation or even get to the first step without the USB.
- Fixing the MBR
- Tried Windows 7
- Resetting the BIOS to default Factory settings
None of these solutions worked.
What boot order's have you tried ? – pun – 2015-07-26T21:58:56.087
GPT or MBR. This error is caused by a mismatch, often caused, by people using Legacy Boot when its not appropriate. – Ramhound – 2015-07-26T22:09:16.420
@The_IT_Guy_You_Don't_Like Tried putting USB first and also Harddisk first. – Praxis Ashelin – 2015-07-26T22:17:23.113
@Ramhound so what are you suggesting? Should I make my USB drive GPT format? – Praxis Ashelin – 2015-07-26T22:17:26.443
@PraxisAshelin, did you try press F10 on this screen to run DISKPART & clean the disk ? – pun – 2015-07-27T18:41:22.863
If it helps anyone, the "setup log files" are at:
%WINDIR%\Panther
more specifically (for disk)setuperr.log
– msb – 2016-04-09T01:20:15.890See also http://superuser.com/questions/789255/setup-was-unable-to-create-a-new-system-partition-or-locate-an-existing-system-p
– That Brazilian Guy – 2017-01-28T17:50:26.867