0
I buy a netgear R6250 for my home.
I have more than 10 devices connected by wifi, so it seem be good to this.
But, I have a problem with it:
I lost internet connection some times. I need to disconnect the wifi on my mac and reconnect to retrieve it. When I do a traceroute, I get a "could not resolve google.com hostname" like if the router have a poor dns.
The dns server configured now is the modem's dns used to provide internet.
What can be wrong in the router config which be cause this problem ?
Thanks.
Please give us some more details an tell what you have already tried to make it work? When you have no working connection, traceroutes will always fail. Are there a lot of other wifi networks in your environment (they can interfere with your connection)? Try this: http://osxdaily.com/2013/12/11/find-best-wi-fi-channel-wireless-tool-mac/ or this: http://blogs.aerohive.com/blog/the-wireless-lan-architecture-blog-3/using-mac-os-x-lions-new-wi-fi-diagnostics-tool- What channel is your wifi on? Are other devices affected by this issue or it is only your Mac?
– agtoever – 2014-08-17T11:22:37.660Yes the traceroute fails too when I lost the connection. There a many wifis, I'm in a building with more than 15 wifis. My channel is 44 (default router settings) and yes, all devices are affected by the issue (macs, ps4, iphones, ipad, TV and co). I try to change dns to openDns or google dns but it doesn't resolve the problem, so I'm not sure dns is really the problem (even with the error message) – Kiva – 2014-08-18T08:52:42.330
Did you try to detect interference as explained in the two links in my previous comment? If that doesn't work, try setting your router to another channel (on the 5 GHz band, which is where you are on now) and if that doesn't work, try reverting to 802.11b/g/n or 2,4GHz (channels 1-11). Finally maybe an obvious remark: I presume your SSID (wifi network name) is unique in your wifi range (if not: change it to something unique in your router). Let me know if any of this helps. – agtoever – 2014-08-18T09:04:24.353
Yes the SSID is unique. I'll try the two links asap and I'll tell you if it's ok – Kiva – 2014-08-18T09:45:38.450
Here is the wifi signal, https://imageshack.com/i/ipSuVL0Yp all seem good
– Kiva – 2014-08-18T19:14:37.867The channel I use is the one advised by apple tools so I don't understand why I lost connection some times – Kiva – 2014-08-18T19:18:23.953