Windows 7: Image thumbnails fail to appear

54

11

All right, I've got a pretty strange one here. Since I installed Windows 7 on this machine some time ago, image thumbnails have never worked properly. For the vast majority of images, they completely fail to show up, showing the icon of the default image viewing application instead. Please note that the “Always show icons, never thumbnails” option in folder options is not checked. I've taken a screenshot demonstrating the problem, here:

screenshot

Sometimes, a few image thumbnails will show up correctly, maybe about one in ten, with the rest failing as well. Another screenshot, with a handful of thumbnails visible, can be seen here:

screenshot 2

Windows Explorer does not appear to make any effort to populate the missing thumbnails, and there is no appreciable CPU usage. I can leave a window with missing thumbnails open all night and they will still never appear.

Newly created images never generate thumbnails, only images that have been on the system since day one will occasionally show them. This leads me to believe that explorer is set to show thumbnails, but whatever process is supposed to be in charge of actually generating them has failed somehow. In previous versions of windows, explorer.exe itself was responsible for thumbnail generation – has this changed?

Any suggestions at all – even if you aren't sure that they will work – are welcome. I'd hate to have to wipe and reinstall on this machine for such a minor annoyance.

Fopedush

Posted 2009-11-17T14:46:00.937

Reputation: 1 723

How many images were in the folder? There is a limit of 4,096 thumbails, then the rest are shown with an icon. – Synetech – 2012-02-24T23:42:50.730

@Synetech: Only about ~2000 in that folder. – Fopedush – 2012-02-28T02:44:15.210

Too bad you had to resort to reinstalling instead of being able to figure out what the problem was. This person seems to have a related problem. I’m starting to suspect there may be some unusual mechanism that relates to the displaying of icons and thumbnails that some programs mess with. That this question was turned into a community wiki because of the vast variety of attempted answers is a testament to the peculiarity of the problem. :-|

– Synetech – 2012-02-28T02:49:54.647

1

Yup, I was right; there is indeed another mechanism. Between these two questions (and investigating my own problem with .html icons), I figured out what was the likely cause of all three of our problems. Unfortunately you have already wiped it out, so we can’t confirm, but it’s a pretty good bet that ACDsee was to blame like you suspected; it probably installed an IconHandler.

– Synetech – 2012-02-29T04:32:26.723

Indeed, ta.speot.is brought up the same idea. I regret that I had to resort to a reformat, but I lived with the problem for a good 4-5 months without finding a solution. It is true that a disproportionate number of people who posted in this thread seem to have ACDSee installed, and I can't preclude the possibility that it is somehow to blame. It should be noted, however, that I did try uninstalling ACDSee and the problem remained. Additionally, after the reformat, I installed the same copy of ACDSee, and the problem did not resurface. – Fopedush – 2012-03-01T21:35:28.990

> Indeed, ta.speot.is brought up the same idea. Yup, the whole preview handler thing from Vista just adds to the possible ways things can get messed up. > Additionally, after the reformat, I installed the same copy of ACDSee, and the problem did not resurface. Was it the same version? Maybe you had changed a setting the first time. Maybe some moths and gremlins chewed on some wires in the system. – Synetech – 2012-03-01T22:28:05.990

Answers

1

After weeks of fiddling I finally just gave up and reformatted the machine. Problem solved. I have all the same applications installed/configured as before, but the problem did not return. Still a mystery I guess. I wish I had a better solution, but the best I can do is the old fashioned fix-everything reformat and start over.

Fopedush

Posted 2009-11-17T14:46:00.937

Reputation: 1 723

Burning down your house to kill a spider is not a solution. – HackSlash – 2018-08-14T17:48:56.970

It absolutely is. Reformatting solved the problem. If you've got a better solution, then by all means post it. – Fopedush – 2018-08-15T18:36:10.947

1That really sucks. I have the same problem and I do not want to have to reinstall. I see that you are also using ACDSee like me, so maybe something in that app is causing the problem... – cowgod – 2010-01-11T21:37:56.373

1I had suspected that ACDsee was somehow to blame, but I'm still using it after the reinstall without problems. I'm really at a loss to explain it. – Fopedush – 2010-01-20T19:21:15.280

38

Checking Always show icons, never thumbnails (in the folder options menu you see in the asker's screenshot), applying, unchecking and applying again, solved the problem for me.

Edit 9-12-2014: Additionally, if you go to Advanced system settings and enter the Performance settings tab, ensure that Save taskbar thumbnail previews and Show thumbnails instead of icons are selected in the available check boxes. This affects all folders globally, rather than doing it for each folder.

Performance options image

Protector one

Posted 2009-11-17T14:46:00.937

Reputation: 1 057

Worked for me on windows 10 – Shehab Fawzy – 2015-08-31T16:35:25.143

22

I recently had this problem, here is my solution:

  1. Open a command window as Administrator
  2. Open the task-manager (CTRL-SHIFT-ESC)
  3. Kill explorer.exe
  4. Go to your command window
  5. Type: cd %userprofile%\AppData\Local\Microsoft\Windows\Explorer
  6. Type: del *.db
  7. In the task-manager go to File -> new Task
  8. Run explorer.exe

I have some suspicions that the problem began due to low free disk space on the root drive (C:)

Simiil

Posted 2009-11-17T14:46:00.937

Reputation: 336

6The only correct answer – nZeus – 2014-07-11T12:55:52.117

1That's the right answer, it solved the issue, and the cause which you mentioned was exactly my case, due to lack of disk space. You are great man ! – Ashraf Bashir – 2015-01-26T21:52:00.073

1only killing explorer.exe and restarting it again fixed it for me – user18783 – 2015-04-13T13:31:54.557

this is legit. ty! – 1-14x0r – 2016-01-27T05:56:59.933

This solved it for me! – naisanza – 2016-05-04T02:43:59.730

Worked like a charm for me in Windows 7. – aparente001 – 2016-07-26T22:11:14.970

11

Thumbnail generation is initiated by explorer.exe, but applications can register themselves to create the thumbnail. An application simply has to implement http://msdn.microsoft.com/en-us/library/bb774614(VS.85).aspx as a COM object.

For instance, when you are installing the Combined Community Codec Pack you have the option of letting Haali (I believe this is the component) of taking over generation of thumbnails for video files. Thus thumbnail generation is the responsibility of Haali.

Search under HKEY_CLASSES_ROOT and you will see many thumbnail providers (for example XPS and Office Documents).

ta.speot.is

Posted 2009-11-17T14:46:00.937

Reputation: 13 727

1

Not sure if this will work as obviously I can't reproduce the problem to test, however this is what I would recommend:

Go to the start menu, expand Accessories, expand system tools.

Click on Disk Cleanup.

Select the primary hard drive (however you may want to do this on others after... but I think the following option only comes up on primary)

Next, Uncheck all boxes apart from "Thumbnails"

Click Ok.

Hopefully this will clean out your thumbnail cache and force them to rebuild whenenver you visit a folder.

If this does not work, in folder options, try clicking on all the "Reset Folders" / "Restore Defaults" buttons as something may have gone wrong on a option that you cannot see.

William Hilsum

Posted 2009-11-17T14:46:00.937

Reputation: 111 572

1Wil-

Strangely enough, resetting the thumbnail cache causes all thumbnails to disappear - and then the same few that had already been generated before are regenerated. Images that did not have thumbnails before still do not. It seems that something is causing 99% of the images on this machine to be ignored by the thumbnailer.

Resetting folder view settings has no effect. – Fopedush – 2009-11-17T15:44:30.313

Is there any pattern that links the files together - for example, what are the file extensions? (turn off the "hide file extensions for known file types").... For example, is it all .jpgs, but .pngs are not showing? e.t.c.. – William Hilsum – 2009-11-17T16:03:22.023

1There does not appear to be any pattern to which images show up. – Fopedush – 2009-11-17T20:55:51.590