Wi-Fi totally gone from Laptop

I have a Toshiba Satellite C850 19Q with Windows 10x64 Home, today I noticed that my laptop does no more have option to connect to wifi, however before everything was fine, now i can only use ethernet, i tried all solutions i found - reseting with command line, reseting from settings and updated drivers, nothing helped me, and I also need to say that I cannot enter bios, because the boot screen does not tell me how to. please help!

Edit I have installed new wifi card and it still doesnt work

LilArtyXd

Posted 2019-10-20T11:22:36.810

Reputation: 50

1Have you opened your laptop and made sure that the antenna is properly connected to the wifi card? – Mokubai – 2019-10-20T11:23:45.687

i never opened my laptop, but the system should show wifi options even without antenna or not? – LilArtyXd – 2019-10-20T11:24:40.410

however i dont even know which one is antenna and which one is wifi-card – LilArtyXd – 2019-10-20T11:29:44.930

I missed that in your question, but it could be that the wifi card has died or worked loose. – Mokubai – 2019-10-20T11:32:04.530

but... in device manager i can see it – LilArtyXd – 2019-10-20T11:42:10.027

To start BIOS Setup, press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the computer is power on. Source http://support.toshiba.ca/support/isg/manuals/pscbxc/L850_L850D_L855_L855D_C850_C850D-C855_C855D-EnglishManual.pdf

– DavidPostill – 2019-10-20T11:45:18.093

even windows says that it works, but i still cant use it – LilArtyXd – 2019-10-20T11:45:45.450

Oh! Just was scrolling settings and found the details about wi-fi and it says that it is not running, or idk how to traslate it!! – LilArtyXd – 2019-10-20T11:55:39.207

Answers

Laptops of this type have a hardware wifi on/off switch. It will be activated by holding down the function key (bottom left) and pressing one of the top line of keys on the keyboard. Look for one that may resemble an aerial or wifi related then whilst holding down function press that key. Your wifi should re-enable.

JohnnyVegas

Posted 2019-10-20T11:22:36.810

Reputation: 2 820

Well, mine doesnt have the wifi switch – LilArtyXd – 2019-10-20T15:54:01.917

@LilArtyXd https://smallbusiness.chron.com/locate-wireless-connection-switch-toshiba-laptop-52136.html

– None – 2019-10-20T18:29:47.920

@LilArtyXd https://askubuntu.com/a/106791

– None – 2019-10-20T18:32:29.490

2Every Toshiba laptop has the wireless switch. Help us to help you and look for it. – JohnnyVegas – 2019-10-20T18:49:54.117

2Another possibility is airplane mode. – JohnnyVegas – 2019-10-20T18:50:37.067

On my Toshiba you have to press "FN" (Blue color) simultaneously with "F8" (that has a wireless network signal also in blue color).

Miguel Ângelo Rodrigues

Posted 2019-10-20T11:22:36.810

Reputation: 41

It shows me the video/audio play/pause, next and previous buttons hud – LilArtyXd – 2019-10-20T16:14:17.527

On your keyboard it's only "F12". P.S. - The previous option was "Network troubleshooter" . – Miguel Ângelo Rodrigues – 2019-10-20T16:16:52.237

seems like it does not have any effect – LilArtyXd – 2019-10-20T16:20:16.843

Are you in AirPlane Mode?

If not: Go to:<br> Control Painel. (Search for it on Windows)<br> Network & Internet.<br> Network troubleshooter.<br>

If not solved press F12 key the repeat all. – Miguel Ângelo Rodrigues – 2019-10-20T16:24:40.643

I cant see Network Troubleshooter – LilArtyXd – 2019-10-20T16:26:06.137

If the issue is that you are not seeing the wifi list at all then this should help.

I have come across this issue since Windows 10 did some updates but I cannot tell which one (seems like one of the cumulative updates).

Run Services as administrator.
Double click on Wireless Connection Manager service.
Goto Logon tab, change the "Log on as" to Local System account. Click on Apply.
Goto General Tab, start the service and click OK.
Goto WLAN AutoConfig and start the service as well. Now you should be able to see the Wifi list and connect to them.

Hope this helps.

Sid_Hussey

Posted 2019-10-20T11:22:36.810

Reputation: 76

Little problem.. https://upload.hicoria.com/files/yc2tx8Ah.jpg I cant find it (I dont have updates downloaded)

– LilArtyXd – 2019-11-02T19:16:35.940

I see the WLAN Autoconfig in the picture, you dont see the Wireless Connections Manager in the list? if you scroll up you should be able to see it. – Sid_Hussey – 2019-11-05T21:33:33.780

No it isnt there – LilArtyXd – 2019-11-05T22:46:07.677