0
I updated to windows 10 from windows 7 and can't log in to my account. So I forgot my windows 7 password long time ago and have been using fingerprint login ever since on my HP Elitebook.
I was expecting this to cause a problem when upgrading to 10, so I activated the administrator account in windows 7 and made sure that I could log in with that before I started the windows 10 upgrade. During upgrade, I had to uninstall the HP safety and security tools, which means no fingerprint sign in. I thought it would be ok since I now at least could log in to the administrator.
But after upgrade when I tried to log in as administrator it only says user account not active. Thus I can now not log in to my pc as admin or to my normal account for which I forgot my password. Also I don't have password reset disc. Any idea how to gain access to my pc?
Can you make a bootable disc or usb? if so I can point you to a way to reset your password. – NetworkKingPin – 2016-04-19T07:23:56.300
Have you tried this? - How do I reset my Windows 7 password with a flash drive? From the linked question: My laptop was installed with Windows 7 with only one account, but no reset disk was created. Now I had forgotten my password and I don't know how to reset it.
– karel – 2016-04-19T07:24:35.967The easiest way and it works for windows 7,8,8.1,and 10 is follow this guide really easy to reset the password. Here and no reverting or losing anything.
– NetworkKingPin – 2016-04-19T07:31:11.1833All you have to do is enable the Administrator account – Ramhound – 2016-04-19T14:43:55.990