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Our site has been running Azure AD Connect/Hybrid Azure for over a year now. I'm attempting to rollover the decryption keys this month and have been receiving this error: enter image description here

I've attempted to complete the following so far:

  • Manually go through the synchronization service, and verifying that password synchronization is setup and has a green checkbox. But before confirming, there is a message that says the following:

An error occurred while locating computer account.

enter image description here

  • I'm not sure what the next best steps are to troubleshoot this further as within our Azure AD Sync under domain names, the domain is due for the keys to be rolled over. This error has never happened before and there have been no changes in which made this occur that I'm aware of. I'm unable to locate any useful information in regards to this.

Any help would be greatly appreciated.

bloonacho
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1 Answers1

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you need to browse to the AAD Connect folder in program files in powershell and run Import-Module .\AzureADSSO.psd1 then run update-AzureADSSOForest enter your domain credentials. Once this is done then launch AAD Connect and you will be able to enable.

This happens because the server was already associated with SSO

DanielO
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  • Hello DanielO thank you for your assistance. The issue was escalated to a Microsoft Support Engineer and it was an issue with AD SSO. I ended up disabling and re-enabling SSO/password synchronization which is the heavy handed recommendation in the Microsoft Docs for Azure AD connect troubleshooting and this has since resolved the issue. – bloonacho Dec 03 '19 at 06:19