Foreman chrashed with runtime error

Question

In my foreman/katello installation I have the following error message:

Web application could not be started

 (RuntimeError)
  /opt/theforeman/tfm/root/usr/share/gems/gems/ffi-1.4.0/lib/ffi/library.rb:253:in `attach'
  /opt/theforeman/tfm/root/usr/share/gems/gems/ffi-1.4.0/lib/ffi/library.rb:253:in `attach_function'
  /opt/theforeman/tfm/root/usr/share/gems/gems/gssapi-1.2.0/lib/gssapi/lib_gssapi.rb:13:in `<module:LibGSSAPI>'
  /opt/theforeman/tfm/root/usr/share/gems/gems/gssapi-1.2.0/lib/gssapi/lib_gssapi.rb:8:in `<module:GSSAPI>'
  /opt/theforeman/tfm/root/usr/share/gems/gems/gssapi-1.2.0/lib/gssapi/lib_gssapi.rb:7:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/gssapi-1.2.0/lib/gssapi.rb:17:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/net-ssh-krb-0.4.0/lib/net/ssh/authentication/methods/gssapi_with_mic.rb:3:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/net-ssh-krb-0.4.0/lib/net/ssh/kerberos.rb:7:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/net-ssh-krb-0.4.0/lib/net/ssh/krb.rb:1:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:133:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:133:in `rescue in require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:39:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution_core-1.1.0/lib/foreman_remote_execution_core/script_runner.rb:5:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution_core-1.1.0/lib/foreman_remote_execution_core.rb:35:in `<module:ForemanRemoteExecutionCore>'
  /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution_core-1.1.0/lib/foreman_remote_execution_core.rb:3:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution-1.4.5/lib/foreman_remote_execution/engine.rb:1:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution-1.4.5/lib/foreman_remote_execution.rb:4:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:133:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:133:in `rescue in require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:39:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/polyglot-0.3.5/lib/polyglot.rb:65:in `require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `block in require'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:258:in `load_dependency'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activesupport-5.1.4/lib/active_support/dependencies.rb:292:in `require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext/runtime.rb:41:in `block in system_require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext/runtime.rb:37:in `each'
  /opt/theforeman/tfm/root/usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext/runtime.rb:37:in `system_require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext.rb:19:in `block in system_require'
  /opt/theforeman/tfm/root/usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext.rb:14:in `each'
  /opt/theforeman/tfm/root/usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext.rb:14:in `system_require'
  /usr/share/foreman/config/application.rb:17:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /usr/share/foreman/config/environment.rb:2:in `<top (required)>'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  /opt/rh/rh-ruby24/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
  config.ru:3:in `block in <main>'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/builder.rb:55:in `instance_eval'
  /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/rack-2.0.3/lib/rack/builder.rb:55:in `initialize'
  config.ru:1:in `new'
  config.ru:1:in `<main>'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:112:in `eval'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:112:in `preload_app'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:158:in `<module:App>'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:29:in `<module:PhusionPassenger>'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:28:in `<main>'

Error ID
    9e2b7253

The application, obviously, is not working. However, all katello/foreman services are up and running.
/var/log/foreman/production.log has no errors.

The foreman-proxy logs have even less information (empty), the tomcat logs show nothing!

So, what have failed?

You have errors from .rb files in `/opt` and `/usr`. You most probably have two conflicting versions of Ruby or some Ruby libs installed. — Gerald Schneider, Jul 16 '18 at 16:18
That's strange because everything is installed through yum. I will remove all plugins and try to find which caused the issue. — Peter, Jul 19 '18 at 12:45

Foreman chrashed with runtime error

0 Answers0