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We have an EMC VNX 5300 and the certificate has expired. I have already researched the instructions for viewing the certificate and regenerating a new one. The steps require accessing the Control Station CLI through the service port on one of the SPs using a specific IP address (128.221.1.250). I have connected with my laptop and am able to use Putty to SSH to the device. I'm prompted for username and try the only account we have "sysadmin", but I get Access Denied. I also notice it states "SSH server : Windows Authentication" which leads me to believe it's wanting a domain account but we don't have that setup on the storage (to my knowledge).

The instructions I have specifically say to use the "root" username. I checked the Global and Local user accounts through Unisphere and only saw the sysadmin account. So I created the "root" account and tried to login with that but the same results.

Am I doing something wrong, is there another way to access the Control Station CLI? I've tried SSH to the SP IP addresses and that doesn't work either. I can't seem to figure out how to get logged in. Thanks in advance!

Here is a link to the EMC KB article I'm referencing. It requires an EMC account to view: https://support.emc.com/kb/486570

Pierre.Vriens
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jsarner
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2 Answers2

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A couple things to note:

  • That KB article says to login to the control station, which is an entirely different box than the one that uses the ip 128.221.1.250. The control station is the small box, it has a vga port on the back. I had to use a PS2 keyboard and grub commands to start it in single-user mode to reset the nasadmin password.
  • The box that DOES use 128.221.1.250 is a Storage Processor (SP). It appears to be running Windows NT Server 6.1.

I was able to login to ssh on the SP of an EMC VNX 5300 and it let me in with

  • username: clariion
  • password: clariion!

This begs the question, what do I do next? Posted here.

Drist
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It will be the nasadmin account. It's default password is nasadmin

Brian Henry
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