0

I'm having trouble finding documentation on this RAID controller. The Windows system details aren't very specific. It just says LSI Adapter, SAS 3000 series, 8-port with 1068E.

The server is an HP Z800.

Here is a screenshot of the device manager:

enter image description here

I initially installed the Intel RST software, but it shows no attached drives.

I then installed the MegaRAID Manager and was able to see the drives.

This is a VM host with multiple company VMs, so I don't want to shut it down just to get the exact model of the card (if it's even visible). How can I find out the exact model of the controller without physical access? What other information can I provide?

EDIT: According to this answer, it looks like SAS is inherently (intended to be) hot swappable. So I've reworded the question.

THE JOATMON
  • 266
  • 8
  • 29
  • Please add information about your environment. I guess you are running this on Win Server with HyperV, but you need to make this clear. – Sven Apr 10 '18 at 19:47
  • I added a Windows tag, but I don't think the fact that it's a hyper-v host is really relevant to the question itself so I didn't add that. – THE JOATMON Apr 10 '18 at 19:49
  • 1
    No, HyperV in itself is not important , the Windows part is :) – Sven Apr 10 '18 at 19:51
  • 1
    If it's a server buy from a major brand, like dell, hp or ibm in example, a model number can tell us the exact controller model too, as system build are documented. – yagmoth555 Apr 11 '18 at 12:12
  • I have added the server model to the post. Sorry I didn't think to include that originally, seems obvious :) – THE JOATMON Apr 11 '18 at 15:22

1 Answers1

0

In the adapter hardware details you should be able to find the PCI vendor and device ID: in Device Manager, open the controller's Properties, go to Details and select Hardware IDs.

Since the 

LSI Adapter, SAS 3000 series, 8-port with 1068

is also a common, generic virtual adapter you have to make sure that you're doing this on the hypervisor, not inside a guest.

Edit:

This caught my eye only on second reading: installed the Intel RST software can't work, you need LSI MegaRAID software for LSI RAID hardware. HPE surely's got it posted on the support site.

Edit2:

From the quickspecs:

Integrated SAS controller
...
SAS Processor     LSISAS1068E
Zac67
  • 8,639
  • 2
  • 10
  • 28
  • That's weird, this is definitely the physical host (unless there are VMs on a VM...). I edited the original post to include a screenshot of the device manager. – THE JOATMON Apr 11 '18 at 15:47
  • Well, the model devices chosen for virtual hardware are those that are quite common, have mature drivers and are well-documented. It should be the *1068E* model (the mezzanine variant of the *1068*). – Zac67 Apr 11 '18 at 16:50
  • Pointing out the intel thing was an edit after your post. It was an attempt to show that the LSI device was not virtual, but it was a poor attempt. I've reworded the question again a bit. – THE JOATMON Apr 11 '18 at 19:28
  • I would have assumed the model would start with a 3, being a "3000 series"? For instance: https://www.amazon.com/Logic-Controller-Card-Sas3081E-R-Minisas/dp/B000RHDVK2 – THE JOATMON Apr 11 '18 at 19:33
  • LSI model numbers never made much sense to me - I found the quickspecs and added that to the answer above. – Zac67 Apr 11 '18 at 19:46