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currently racking my brain at this one, i'm struggling to remove the below server out of the rack, I haven't come across this type of rail before, usually I can pull a server out and there will be clips which once pressed I can lift it up.

Can anyone spot the obvious thing i'm missing?

enter image description here

RyanIG
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1 Answers1

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Push in the red circled area. This will move the tab in the blue circled area clear of the stop, and you can then pull the server out. enter image description here

longneck
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    This is the right answer. And it's pretty common amongst server brands. – ewwhite Dec 07 '17 at 20:50
  • It's designed this way at least partly because your hands are then near the center of mass for the server as you unlock it, giving you a more stable grip and applying less torque to your hands and wrists. – music2myear Dec 07 '17 at 23:33
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    Not to the OP, specifically: If not experienced with these kinds of rail systems, it is best not to work alone at first - dropping a 2U server on yourself, or losing your balance, or making a sparsely populated rack topple are all experiences best enjoyed in company. – rackandboneman Dec 08 '17 at 01:38
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    @rackandboneman you're right - its a two person job. Or ask your DC for their platform lift. Most datacenters have something that looks like this : https://www.northerntool.com/images/product/2000x2000/445/44502_2000x2000.jpg or the flash ones might have http://alum-a-lift.com/sitefiles/wp-content/uploads/2014/05/21742-Side-to-Side-Roller-Deck-Lift-for-Servers.jpg It only takes dropping one server to make these things worth the cost, plus avoiding the back strain. Comment cos not an answer. – Criggie Dec 08 '17 at 08:42
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    You might clarify that by "pulling the server out" you mean "keep pulling the server horizontally away from the rack until it completely slides out of the rails." The asker is expecting to lift the server up off the rails, as is common with Dell 2U Rapid Rails. – Todd Wilcox Dec 08 '17 at 14:20
  • @ToddWilcox based on my experience with them I absolutely detest those "drop it on" rails. Last thing I want to be doing when handling a big heavy server is trying to line up two flimsy pieces of metal with 4 mating pegs. – Kaithar Dec 08 '17 at 15:50
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    Hi all, apologies for the delay in responding to this - attempted the above with my manager and we couldn't get it to pull out even though the tabs were released on both sides, - we believe now something is causing it to Jam which is why i was so stumped, thanks for all the help! – RyanIG Dec 13 '17 at 13:43
  • also @rackandboneman i was close to kicking it out - it's a dead server which will be destroyed, it's a nice enclosure though so we plan on keeping it haha – RyanIG Dec 13 '17 at 13:47