Dell T430 not seeing new drive

Question

We have a new Dell power edge T430 with a 1TB SATA HD, and we are trying to add a second 1TB HD.

However, the drive does not seem to be recognised by any part of the system.

On booting, if I hit ^R to get into the PERC controller (H330, i think), only our original HD is shown, not the new one.

The only exception to this is the green light on the HD carrier is flashing, and if I remove the new HD, the status LCD on the front says that Disc 1 has been removed.

Is there some other option I need to play around with, or is it likely that the HD is faulty or incompatible with the Del server?

If it don't appear in the CLU at boot I fear your drive is not recognized at all, updated the raid controller firmware ? — yagmoth555, Oct 19 '17 at 13:57

score 0 · Answer 1 · answered Oct 19 '17 at 14:22

0

I have had similar issues with the H700 PERC Controllers in the past, I updated the Firmware and was then able to detect NON DELL disks.

You should be able to get the latest firmware from the Dell support site.

answered Oct 19 '17 at 14:22

Mike Smith

90
7

It's only about a month old, so the firmware should be good, but i'll check. – Simon Callan Oct 19 '17 at 16:10
I have quite often had products from Dell new, But still found various driver, firmware updates since release. So defiantly worth a check. – Mike Smith Oct 20 '17 at 08:10

Dell T430 not seeing new drive

1 Answers1