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I have transferred a .com domain from Namecheap to EuroDNS.

Since that day I have the problem that the domain does not resolve from all DNS servers, e.g.:

$ host -a flibsy.com 8.8.8.8
Trying "flibsy.com"
Using domain server:
Name: 8.8.8.8
Address: 8.8.8.8#53
Aliases: 

Host flibsy.com not found: 2(SERVFAIL)
Received 28 bytes from 8.8.8.8#53 in 77 ms

Someone suggested me that I have "broken DNSSEC", as can be seen here:

http://dnsviz.net/d/lxsky.flibsy.com/dnssec/ and http://dnsviz.net/d/flibsy.com/dnssec/

EuroDNS told me they do not support DNSSEC.

How can I fix this issue?

yglodt
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1 Answers1

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If your DNS service provider doesn't support DNSSEC, you have exactly two options:

  1. Switch to a provider that does support DNSSEC.

  2. Disable DNSSEC by contacting your registrar.

    It seems that EuroDNS is both your dns provider and your registrar. The deactivation process is probably just like their activation process, but instead of adding a key you'll remove it.

Esa Jokinen
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    I had no way to remove the DS entry myself, but EuroDNS did it a few minutes after I requested it in a ticket. – yglodt Jul 04 '17 at 20:11