We have a in-house DNS managed by our internal IT. We have to request them for any DNS related queries. Recently i asked them to configure a sub-domain i.e. idc.godrej.com
My team uses AWS cloud so i created a zone idc.godrej.com on Route53 and gave our IT name-servers.
I got confirmation that they have successfully updated Zone file. Its been a week after same update but still NS Propagation doesn't seem to reflect on multiple locations, https://www.whatsmydns.net/#NS/idc.godrej.com
I looked up here, http://network-tools.com/default.asp?prog=dnsrec&host=idc.godrej.com to check for records but it results in query error.
I also tried, http://dns.squish.net/traverses/8675e098707bf945732a99e727e17f18 which says there's exception + error.
Can someone please help to debug this in order to request our IT. I'm making list of things that could be possibly wrong. So far i have,
- Decrease TTL
- Check SOA Update