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I have inherited an out of warranty HP StorageWorks X1600 G2 SAN with non-genuine HDDs (3T Seagate).

A disk is showing as amber and the 'Array Configuration Utility' says the disk is 'bad or missing'.

I have replaced the bad Seagate with another Seagate disk, however, it still says 'bad or missing'.

I'm wondering if there is a prep that is required on disks before connecting them? i.e. firmware upgrades to the disk, etc. (I can't see any firmware upgrades on seagates site, it current has CC24)

Hammer
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  • Even out of the warranty you should always order your disk via HP part surfer or a reseller. Always. HP support product for 10 years for part replacements. This is the HP's force. For your question is the seagate disk the same series/model as the other ? – yagmoth555 Feb 20 '17 at 02:11
  • *I have replaced the bad Seagate with another Seagate disk, however, it still says 'bad or missing'.* Do you **know** that the replacement disk is working? – Andrew Henle Feb 21 '17 at 11:47

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The StorageWorks X1600 G2 is a rebadged ProLiant DL180 G6 with a special ILO option. The RAID controller is a standard Smart Array P410.

You can pretty much use any type of disk, although I can't image why HP drives weren't in use in the first place.

Either way, do the obvious thing:

  • Look at the specific model number of the failed drive.
  • Buy a replacement of the same specific model. It can be old-stock.

That's it. You have a known-good solution (because the other drives work), so just reproduce it.

ewwhite
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