zimbra: timezone not changing despite multiple attempts

Question

I am using Zimbra ZCS8 for my company's email service.

When any user receives or sends an email, the timezone being used is GMT-10. My timezone (and the one I need in the email server) is GMT-5.

Despite my attempt to change this in several ways, Zimbra is still stuck on using GMT-10.

I have tried:

changing the timezone in the Zimbra admin GUI
changing the timezone via the CLI, using zimbra user: zmprov mc default zimbraPrefTimeZoneId '(GMT-05.00) Bogota / Lima / Quito / Rio Branco'

I checked the linux server's time, and it is correctly set to GMT-5.

Any thoughts?

Micha Kersloot · Answer 1 · 2017-01-16T11:12:38.573

0

You can set your timezone at different levels within Zimbra, please check:

Configure -> Class of Service -> default -> Preferences: Time zone
Configure -> Domains -> 'domainname' -> General Information: Time zone
Manage -> Accounts -> 'account name' -> Preferences: Time zone

try the commands:

date
date -u

there should be 5 hours difference.

edited Jan 16 '17 at 11:12

answered Dec 28 '16 at 10:01

Micha Kersloot

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these are all set to the timezone that I wish to use. However, I am still getting the wrong time. – quelquecosa Jan 13 '17 at 23:07
Just to be sure, but is the user using the web interface? Or are you using other clients? – Micha Kersloot Jan 16 '17 at 11:11
Using web interface, iphone, thunderbird, etc. The problem is with ALL USERS, not one in particular. – quelquecosa Jan 16 '17 at 11:12

score 0 · Answer 2 · answered Dec 29 '16 at 10:46

The Zimbra COS attribute zimbraPrefTimeZoneId is only applied to users if they do not have that attribute. Make sure your account doesn't have zimbraPrefTimeZoneId set like so:

zmprov ma someaccount@domain.com -zimbraPrefTimeZoneId

Also, are you certain that your account is in the default COS?

zimbra: timezone not changing despite multiple attempts

2 Answers2