I have a following situation: a website is registered with registrar X, hosted on server Y and about to move to server Z.
The both servers Y and Z do not manage the domain DNS as according to them “it is managed by the company it was purchased from and then pointed to their servers in order to publish the site”.
In fact on both servers there is no trace of my domain DNS management (I cannot update the ‘A’ records for example). I spoke to both servers Y and Z and they said they cannot manage something they don’t “see”.
I spoke to the registrar X and the deny the DNS management for this particular domain as “their settings only require you to point to your DNS host addresses. Any further settings such as 'A' records would have to be configured using the control panel of your DNS hosting provider.”
In fact inside the control panel of registrar X I can only update the name servers and that’s all. I cannot update the ‘A’ records.
I looked up for the website DNS on web and it looks that it points to the server Y.
Moreover the default DNS name servers for both server Y and Z are exactly the same.
Is there any way for me to find who is managing this domain DNS? What can I do?