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We have a problem when trying to print on a new virtual machine using windows server 2012 r2 on all (ipv4) network printers.

When we try to print from Adobe Reader, SQL server management and all other application we installed the application crashes (i.e. adobe reader has stopped working).
When we try to print from notepad or paint we have not problem and it print normally.

It's a big problem cause it is the server that run management information systems and its prints.
Do you know how to resolve this problem?

HBruijn
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P.Oliva
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    The following tools are commonly used to troubleshoot Printing issues in Windows which can be helpful: 1) Event Viewer 2) Windows Debugging Tools 3)Application Verifier - If you want to read more about this then I'll provide you the link for your solution. – SolveProblem Jun 18 '16 at 10:29
  • print your pdf **as a image** to resolve your issue. – yagmoth555 Jun 18 '16 at 11:11
  • Please tell us what you have tried to do to fix the problem and what the results are. Start with the Windows Event logs. When you try to print from Adobe Reader and Adobe Reader crashes what is in the Application Windows Event Log? – user5870571 Jun 18 '16 at 16:53
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    Adobe Reader is notoriously horrible. Try a different pdf viewer and see if you still have issue. – HopelessN00b Jun 18 '16 at 17:23
  • In event viewer adobe error: Exception code: 0xc0000005 Fault offset: 0xcccccccc – P.Oliva Jun 20 '16 at 09:53
  • Hi Selah, I would be very grateful if you can link me some guides for WDT / Application verifier – P.Oliva Jun 20 '16 at 10:14
  • I tried to create another Vm with a fresh Windows 2012 R2, i installed the printer... and same probleam occured. – P.Oliva Jun 20 '16 at 13:32
  • Ah, i could be more clear. Adobe reader crash when i click on print, the print menù never appears – P.Oliva Jun 20 '16 at 13:34
  • I searched about your query and all I got is this which will help you. solution: https://social.technet.microsoft.com/wiki/contents/articles/13308.troubleshooting-windows-server-2012-printing.aspx Hope it works for you. Thanks & regards Selah – SolveProblem Jun 22 '16 at 09:51

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