I'm having trouble logging detailed information on my print server. Operational logging is enabled and working. The event ID 307 displays information about the jobs printed, but instead of the file name it shows: "Print document".
I refeered to the MS KB: https://support.microsoft.com/en-us/kb/2938013
I downloaded this update for 2012 R2: https://www.microsoft.com/en-us/download/confirmation.aspx?id=42334
but when I try to install it , it says that the update is already installed. Even though I search for it on my installed updates and it doesn't show.
However, there's no file name on events 307.
What can I do?
Thanks.