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I have a fresh install of a PacketFence (PF) server. Also, I have an Aruba networks AccessPoint (API-205), which I am using to send the users to the Captive Portal in PF.

But the captive portal returns

Sorry!
Your computer was not found in the PacketFence database. 
Please reboot to solve this issue.
IP address: 172.17.xx.x
MAC: 0

For some reason it is not getting the mac information.

packetfence.log (while trying to access the captive-portal)

Jan 15 17:41:46 httpd.portal(3128) INFO: [mac:[undef]] Instantiate a new iptables modification method. pf::ipset (pf::inline::get_technique)
Jan 15 17:41:46 httpd.portal(3128) WARN: [mac:[undef]] Use of uninitialized value $ip in concatenation (.) or string at /usr/local/pf/lib/pf/util.pm line 119. (pf::util::valid_ip)
Jan 15 17:41:47 httpd.portal(3130) WARN: [mac:[undef]] Unable to match MAC address to IP '172.17.xx.x' (pf::iplog::ip2mac)
Zimpari
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  • To properly help you, lots of details should be added to your question. Anyway, I think that the right place to discuss the details of Packetfence architecture/setup is the official "user" ML (actually very activityd, and full of much-interrsting messages) – Damiano Verzulli Jan 15 '16 at 17:08

1 Answers1

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ip-helpers need to be turned on in the main DHCP server. So the out-of-band PacketFence server gets the necessary DHCP information that was otherwise hidden from him in the requests.

Zimpari
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