My company has our printers provided by a contractor via a managed service. The contractor has software installed in our network which is supposed to detect the printers and then report back on the print volumes. This software is not working therefore, I took a look at the logs and discovered that the software was scanning the IP range that of the server (where the software is installed) and not other VLANS in the network (where the printers are).
The service provider asked me to send the address ranges for the printers therefore, I sent the below list:
╔══════════════════════════════╦═══════════════════════════════╗
║ Konica Minolta - C625DS ║ 10.10.108.13 ║
║ Konica Minolta C280 ║ 10.10.200.10 ║
║ Konica Minolta - C625DS ║ 10.10.104.10 ║
║ HP LaserJet P2055dn ║ 10.10.104.11 ║
║ HP LaserJet P2055dn ║ 10.10.106.13 ║
║ Konica Minolta C280 ║ 10.10.106.10 ║
║ Konica Minolta C280 ║ 10.10.206.10 ║
║ Kyrocera FS-3040MFP+ ║ N/A (MANUAL REPORT) ║
║ HP LaserJet P2055dn ║ 10.2.56.10 (MANUAL REPORT) ║
║ HP LaserJet P2055dn ║ 192.168.20.10 (MANUAL REPORT) ║
║ Konica Minolta C280 ║ 10.10.102.10 ║
║ Fuji Xerox DocuCentre SC2020 ║ 10.10.210.10 ║
║ Konica Minolta C452 ║ 10.10.102.11 ║
╚══════════════════════════════╩═══════════════════════════════╝
The service provider replied, asking for the subnets also.
Please help me to understand what he was asking for. I do not understand the difference between a VLAN and a subnet.
Is he looking for the subnet mask? What would my answer possibly look like?