I have a 2012 R2 RDS environment with a Farm containing two RDS servers, RDS Broker and RDS Gateway. Previously, I had printer redirection disabled, but I'm bringing on some users that need this functionality. I tried managing the functionality with CAPs. I configured two Gateway Connection Authorization Policies (CAP). One is disabling and the other is enabling. This has not been helpful.
I know that printer redirection is a Computer policy and it can't be filtered based on User, but I've found where the setting can be managed (disabled/enabled) on the user account within the Environment tab, but that hasn't been working either. For the life of me, I can't figure out how to get the right combinations of GPOs and settings.
I don't know what should be disabled or enabled. I don't know where the Group Policies should be configured or what settings to configure. I've spent almost a week researching this and my users are beginning to get frustrated and so am I.
Any help would be appreciated.