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We have a Windows 2012 R2 server, that is running print services and hosting printers.

I am using the management console snapp-in on another 2012 R2 machine to try and access the server remotely and manage the printers. When I add the remote server to the snap-in, it does not show me any of the installed printers or anything, and there are no errors:

Remote server added to snap-in, but shows nothing

The firewall is off on both machines, so don't think there is a communication issue. Managing the printers locally on the print server is fine:

Local management is fine

I did read there may be a policy setting that prevents remote access to the spooler, but I have checked all GPOs, and can't see this is enabled anywhere.

Can anyone offer any advice on what else to try here?

James Edmonds
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1 Answers1

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So I removed the snap in from the console, and re-added it with the print server listed during the add. This solved it.

I suspect the issue was related to trying to add the print server to the snap-in, after the snap-in had been loaded into MMC

James Edmonds
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