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On a non-activated Windows 2012 VM template, I get the following error when trying to launch the Microsoft Web Platform Installer 5.0.

The 'version' start tag on line 118400 position 8 does not match the end
tag of 'entry'. Line 118437, position 7.

What causes this problem? Does anyone know a fix?

dstj
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    Just got this error myself. – tnw Aug 11 '14 at 18:57
  • same here :The 'version' start tag on line 118400 does not match the end tag of 'entry'. Line 118437, position 7. – R.D Aug 11 '14 at 18:58
  • fyi: resetting as described in this post does not seem to help. Microsoft must have just changed something on their end. (http://forums.iis.net/post/2069685.aspx) – emragins Aug 11 '14 at 18:59
  • [Found this thread](http://forums.iis.net/t/1207743.aspx?WPI+4+6+Error+loading+downloaded+product+file+in+log+file) but I can't find the XML File in question. Looking in Program Files (x86)/Microsoft/Web Platform Installer – tnw Aug 11 '14 at 19:02
  • Generally speaking a good place for more information are a couple posts http://forums.iis.net/1155.aspx/1?Web+Platform+Installer relating to this error (near the top, so this comment will eventually be obsolete). – emragins Aug 11 '14 at 19:05
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    I am no longer getting an error when browsing to the XML file manually and opening the installer. Guess Microsoft quietly updated it. Anyone else fixed now? – tnw Aug 11 '14 at 19:19
  • @tnw: same here! I have no idea how to close this question now in a "StackExchange way" ;) – dstj Aug 11 '14 at 19:30
  • I deleted the logs folder located at ..\AppData\Local\Microsoft\Web Platform Installer\ and was then able to run the Web Platform Installer without any problems. But tnw pointed out I did this about the time that the issue seemed to have cleared up. – Robert Kaucher Aug 11 '14 at 19:46
  • @dstj, I don't think there is any reason to actually close the question. ncole's answer documents what happened, so leaving it selected seems logical to me. – Robert Kaucher Aug 11 '14 at 19:50

1 Answers1

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The xml feed has now been fixed so everything is good. There is no need to delete log files or anything.

The 'version' start tag on line 118400 does not match the end tag of 'entry'. 
Line 118437, position 7.

I looked at the log file located at \AppData\Local\Microsoft\Web Platform Installer\logs\webpi and it references the xml file webproductlist.xml. This xml file does not seem to be valid. It looks like this one is on Microsoft for the moment.

The xml feed has now been fixed so everything is good. There is no need to delete log files or anything.

ncole
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  • Hello and welcome to the StackExchange sites. Normally answers are reserved for answering (obviously). Also, as others have already said that, you're not really providing any new information. So you know, this answer will probably be deleted once a mod comes along. – emragins Aug 11 '14 at 19:01
  • Yes... I would love to add it as a comment, but it wouldn't let me because I'm a new user. But I know that sometimes it can be useful to know that others are having the same problem and at the time I posted this no other comments had been left yet. Thank you for being polite in your response. That is not always how it goes. – ncole Aug 11 '14 at 19:04
  • Your edit is indeed correct, both Chrome and IE bomb out when going to that link. It's malformed XML. – tnw Aug 11 '14 at 19:12
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    Feel free to vote me up so I can actually make comments in the future as well! :-) – ncole Aug 11 '14 at 19:13
  • Thank you folks. I'm just glad we can all get back to work now! – ncole Aug 11 '14 at 19:37