File Server:
Windows Server 2008 R2 Standard
Domain Controller:
Windows Server Standard FE 2003 SP2
This has happened twice now. User will try and log in using their domain accounts and will receive the black screen of death after hanging at the "mapping drives" stage at log in.
They will eventually get into their account but will not have access to the mapped drives from our file server. We have other servers that are still mapping properly. When logged into the file server itself I am sot able to reach the mapped drives that are shared out from the file server.
Rebooting the File Server fixes the problem, but we need to know why and how to prevent this from happening again.
Possible relevant information:
File server is running Eset antivirus.
A nightly windows server backup takes place at 10:00 p.m.
The symptoms were noticed both times in the mornings as users were fist arriving.
This has not occured again in the past 4 days.