I have a user who is somehow having all messages sent to his junk mail folder, and I'm posting this to see if there is a server side setting I should check
This is an Exchange 2010 SP3 environment with no Edge servers. The following transport settings are configured:
Set-ContentFilterConfig -Enabled:$false
Mailbox settings:
[PS] C:\Windows\system32>Get-MailboxJunkEmailConfiguration jgoodman
Enabled : False
TrustedListsOnly : False
ContactsTrusted : False
TrustedSendersAndDomains : {}
BlockedSendersAndDomains : {}
MailboxOwnerId : company.com/Enterprise/Users/Goodman, j
Identity : company.com/Enterprise/Users/Goodman, j
IsValid : True
There are no transport rules (or transport agents) that are installed or enabled that would do this.
[PS] C:\Windows\system32>Get-TransportAgent
Identity Enabled Priority
-------- ------- --------
Transport Rule Agent True 1
Text Messaging Routing Agent True 2
Text Messaging Delivery Agent True 3
OWA message rules are empty
Junk mail safe senders are empty (in Outlook UI)
Does anyone know of any other reason messages would move to the junk folder, or how I can diagnose what is causing this to occur?