My Company uses a wide Ethernet service to our data center and have determined there is packet loss occuring from our office to servers located in the data center.
We've been able to determine that there is no packet loss inside either side of the network and the line provider suggested we use packet shaping to limit the border routers to 30MBPS (same as the line). The Duplexing is set to 100M Full on all of the interfaces between one of our computers and a remote server, with no improvement in packet loss.
Unfortunately only one side of the network has switches with this capability. Are there any alternative methods or ideas for how to address a data rate mismatch? Or are we stuck purchasing an additional switch?